Hotel Mesra Haiwan Kesayangan di Cumbernauld

"Very large, clean and comfortable room. Staff were outgoing and attentive to any of our needs. I was hoping for a more authentic castle experience, but furnishings were basic and a bit worn out. The restaurant service was slow due to under-staffing, but the staff were all friendly and engaging and the food was good. Overall, a comfortable stay, but don't expect much of an experience."

"Clean and cozy"

"Great Staff, fantastic food, Very clean rooms and a very warm welcome. would highly recommend this hotel to anyone. loved the open fire for a cosy drink and chat."

"The property was good but everything else was bad, the rooms very smelling damp, the sheets were smelling, there absolutely no hot water, the utensils were dirty, there was no WiFi"

"We booked this hotel due to the dog friendly room and the spa. However the furnishings in the room were dirty and stained (large stains on curtains and pillows) the shower was surrounded by mould and the doorway was bumped and chipped. The spa was dirty throughout both in the changing rooms and the swimming pool area, mosaic tiles were missing and dirty water with hairs in was pooling on even surfaces. After our first visit we did not return. Breakfast was average with little fruit, yoghurt or...

"😠"

"Excellent hotel for those like myself who are disabled. Comfy rooms, great pub adjacent, designed for assessibility in mind. Pleasant safe neighborhood."