Hotel Dekat Crystal Pond

"Our stay here was terrible. The room didn’t look or feel like it had been thoroughly cleaned. The sink was disgusting with stains and black mildew. We chose a non-smoking room, but the room still had an odor. Also, the bedding had cigarette burns in them. It doesn’t appear that they launder their linens separately, which isn’t good for guests who are sensitive to smoke. The walls were paper thin, and we could hear everything going on in the adjacent rooms. We had to call the front desk to ask if...

"Everyone was sufficient "

"We checked in around 8pm after going to an event. The boiler had exploded at some point that night. There was no heat or hot water. This is a remote location, so at that point in the day we didn't have another option. I realize what happened was out of their control, but they didn't offer anything to help accommodate for this issue, even just a free breakfast would've been fine. We paid full price for a place without heat or hot water. We couldn't shower in the morning before we met family and...

"I stayed overnight at the Publick House for my next days visit to Old Sturbridge Village. What a wonderful stay and the restaurant at the inn is fantastic. Make sure to make a reservation for though —It’s worth the effort. I ordered the Jumbo Crab Cake adorned with a lovely house made cole slaw and paired it with a local draft beer. Good eating New England style! The property is very well maintained and beautifully landscaped. Great check in experience as well. I’m looking forward to my next...

"Minimal no refrigerator, TV too high, broken chair"

"Although the hotel looks a bit dated, it was very clean. The beds are very comfortable. Continental breakfast was included and was good. "

"The room was acceptably clean, details are always an issue everywhere. Very annoying was an odor that smelled like covered up dog pee. It might have just been the cleaning chemicals that I’m not used to."

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