Hotels near Crystal Bay

"Nice hotel near Lamai beach, which is a more laid back part of the island. There were plenty of restaurants to choose from, but not a lot o shopping choices. The pool area is nice area to lounge, overlooking the beach. The breakfast buffet for an additional $11 was a good deal for what you get - a variety of Western & Asian cuisine that was so delicious. The professional staff are friendly, welcoming & accommodating."

"We had an amazing view of the sea and the room was lovely. Staff was extremely friendly and very helpful throughout our stay. Would stay again. "

"Our ocean front suite was wonderful. Staff were good and helpful. Beach was dirty Breakfast was chaotic as there were limited seats and staff"

"Amazing stay here. Kind staffs. Nice beach front. Great breakfast. Amazing pool."

"All good "

"We stayed in a Modern Pool Villa. During our stay we returned to the villa one evening to find a mouse in the bedroom. We then discovered a hole behind the sofa and droppings inside the kitchen cupboards, which was a clear hygiene concern. To their credit, the staff on site responded quickly that evening and eventually relocated us to another room. However, this was obviously disruptive packing essentials and moving late at night, especially with a small baby. We completed a full move to another villa the following day. While the staff we dealt with were polite and tried their best to help in the moment, we were disappointed with how the matter was handled afterwards. Despite the seriousness of the issue and the disruption caused, no meaningful compensation (e.g a refund for the disrupted night) was offered by the property management. We had very small token gestures. We would’ve preferred to resolve this direct with them but found communication very difficult. Earlier in the stay there had also been ongoing construction noise from a neighbouring property. Given the price point of the villas, this experience fell well below what we expected."

"Views were scenic from the room, upgrade towels without holes not enough lawn chairs. Furniture missing cushions, premises feel very old. The staff was friendly and helpful "

"The bathroom was the nicest, most modern looking part of the room, while the rest of the room had a slightly run down appearance. While airport transfer (airport to hotel) was successfully arranged and went smoothly, it appeared that despite prior communication, the trip back to the airport was not arranged until we confirmed with them in person. One bonus, however, is the pool with ocean view and their good rates for laundry."

"The room was clean, great lighting and spacious. We absolutely loved the private pool and the most amazing view. The staff were amazing, friendly and helpful "