Crystal Bay Hotels with Swimming Pool

" clean room, inviting staff, and jubilant atmosphere. "

"Room was nice. The only issue was the bathroom was not clean. "

"room was good. staff was good. no complaints "

"Very courteous. Easy to check in despite the long line was very fast "

"Great "

"Overall, a really good experience. The staff was incredibly helpful and accommodating. I originally booked through Expedia but had to cancel due to a severe storm. Expedia declined the refund, but the hotel manager was gracious enough to let me reschedule—huge points for customer service. The hotel itself is super cute with a modern vibe. Pros include a great lobby with excellent coffee and a full bar. Their breakfast, lunch, and dinner menus also looked solid, though we didn’t get a chance to dine there. The location is fantastic—less than a 10-minute walk to Heavenly’s gondola and close to shops and restaurants in a very lively area. The main con was that the room was pretty basic. There was no coffee machine, which was a bit of a bummer. That said, we did receive two free non-alcoholic drink tickets for booking through Expedia, which we used for lattes—and they were delicious. We stayed in Building 6 where the suites are located, so it’s across the street from the lobby and hot tub. Not a huge deal, but I would have preferred being closer to the main amenities. Overall, a solid stay and I would recommend it."

"Excellent staff, resort amenities, and beautiful resort all around"