Hotel Mesra LGBT di Croydon Selatan

"good"

"Beware that if you agree to signing up for their rewards program and agree to decline housekeeping services, the option for a 10 pound voucher is NOT good for their breakfast. We were told it was when we signed up and then was told at the breakfast venue it stated that it WASN’T good for breakfast on the voucher ( it did not). It was supposedly good at their restaurant (evidently the brunch area isn’t considered a restaurant), bar… no mention of where it wasn’t good at. The breakfast/brunch was...

"The hotel staff was incredibly unhelpful. We called before check in and they couldn’t help us at all with our reservation (couldnt locate our reservation, couldn’t help provide information on how to find it) when we got there they temporarily misplaced our bags. The air conditioning was broken and they kept saying it was being fixed but it never was. It was incredibly hot in the room and the room was tiny so there was no airflow. We got no compensation for any of the inconveniences. Overall...

"Overall, our stay was okay, but there are a few things future guests should be aware of. The room was significantly smaller than it appeared in the photos. There was very little space to open suitcases, and storage was none existent, making it difficult to organize clothes and personal items during our stay. Housekeeping was also more limited than we expected, as towels were not replaced daily. While this may be part of the hotel’s policy, it would have been helpful to know this in advance. On...

"The view was amazing and the staff was very helpful and informative. We stayed at the suit as a treat to my father and could see Big Ben and the London eye from where we stayed. We arrived earlier then check in time but the staff treated us to a complimentary drink while we waited for our room. The hotel is located about 20 minutes from the abbey if you walk. London was in the middle of a heat wave and we walked everyday to see the sights. We didn't try their breakfast but there are small cafes...

"Beautiful charming hotel with terrific staff and location."

"Genialer Ausblick, bequemes Bett und gute Lage. Gerne wieder!"