I recently stayed at Residence Inn Corpus Christi South, and overall, my experience was great! The staff was friendly, the rooms were clean and comfortable, and the amenities met my expectations. However, the biggest downfall was the check-in process.
When I arrived, I was unable to check in due to the system being down (caused by Spectrum). Unfortunately, I had to wait over two hours before I could get into my room. While this was no fault of the staff, as they remained professional and apologetic, I do believe the hotel should have a backup system in place for situations like this. Technology can fail, but business must go on, and having an alternative check-in process would improve the guest experience.
Despite this issue, I enjoyed my stay and would consider returning. I hope the hotel takes this feedback into account to enhance future stays for guests. ⭐⭐⭐⭐
