2/10
They charged my card $350 after I paid $418 if full for all 3 nights plus a deposit. I asked why they told me the system did it by mistake and that I wouldn’t get my money back until check out and waiting 5-10 days. I had to call the police and file a complaint with corporate!! They also are under construction and saw dust was all over the place our entire stay, along with Nats flying everywhere in our room and ants all on the floor and walls and in the beds. I had to wait 2 hours just have my room serviced and they asked me to leave while they cleaned so I had to get my 2 kids out to sit in the car with them taking my money I had no extra to take them to get ice cream or anything! This was the WORST experience of my life and the new management QUICK! I will follow suit after I was treated so poorly and didn’t get any apology. The GM laughed at me bc I started crying about my money, I have to feed my kids!! $350 may not be a lot to him but it is to this family!!
Kymberlee
Menginap 3 malam pada Jun 2025