Hotel Dekat Cohen Park

"Clean room good staff"

"Best place to stay"

"Room is clean and recently updated. Staff was extremely helpful and kind. Parking is easy and free. Did not have breakfast or eat at the hotel. "

"Stayed for a quick night away. We arrived late and the staff was incredibly friendly. Clean property with easy parking. "

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"Staff was nice. The foid was only so so, but it is usually that way with this type of hotel "

"We prepaid for the room. We arrived at 11PM, tired after a long drive, and they had no room. We waited a long time while the night desk clerk cleaned a room. The room wasn't very clean."

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Brava, to all the staff here"

"Good stay "

"I was here for 9 days so I guess my needs were higher. There was really no counter space to make a coffee or use the microwave. Very little place to put my clothes as far as a dresser or closet. It would have been nice to have a least one hook in the bathroom vs. 4 in the main room area. It took a while for the water in the sink to get all that warm. The breakfast was ok. There just weren't many warm options. The daily fruit options were not a great combo for a yogurt parfait (tons of...

"Yes it was everyone was great !!!!"

"The check in staff was not friendly or greet us upon arrival."

"PARKING WAS FINE-DID NOT USE BREAKFAST"

"Pool was clean, room was clean and comfortable. Staff was kind and helpful. Beds not comfortable. Besides the bed it was a great stay. "

"I chose the Comfort Inn & Suites West Springfield for a special birthday weekend getaway, specifically looking forward to relaxing in the pool and hot tub area. While the front desk staff (particularly the lady at check-in) was incredibly kind and welcoming, I unfortunately cannot say the same for the rest of my experience.My stay was significantly impacted by a complete lack of supervision in the pool area. Throughout the weekend, there were groups of unattended children jumping in and out of...

"Nice, clean and awesome selection of food options."