Hotel Dekat Coffee Museum

"Best stay for group's"

"The wife is very very poor in the room . every time we had to come to the reception to use our devices. secondly, no pantry/ restaurant in the hotel. if we need any emergency food/milk/tea... no way to get it as there is no restaurant nearby . they bring the breakfast from outside hotel so we need to wait for that .. if we want to move out for sight seeing before 8.30 am, we have to skip the breakfast, though we paid with the room tariff. otherwise room size, cleanliness are ok, and the...

"Beautiful property, lovely forest surrounding. Spacious and luxurious rooms. "

"Lovely Stay At Gateway Chikmangalur. Courteous and Very Helpful Staff Nice property and very beautiful designed cottages."

"Restaurant service was worst, we had to walk out from the restaurant as there were unable to serve our order even after 90 minutes. There was a mess all around , no coordination among the staff. Check out process was worst as We had to wait more than a hour to get our room door opened. The emergency key was not available and only when some guy from remote helped them to correct the app, they could reprogram the key and opened it. One of the worst stay I ever had in my lifetime. Would strongly...

"Overall the Experience in the resort is good."

"Apartment was excellent, both day and night staffs were friendly and helpful. Very safe and quiet. My penthouse on the top was very airy with nice view. Overall good experience and will stay if I visit again "

"The stay was quite decent. Service & staff were professional & welcoming "

"The rooms were clean, staff were helpful, amenities were good and food is pretty good."

"Very good"

"Absolutely loved this place! The location is amazing with breathtaking mountain views all around. The rooms are very spacious, clean, and comfortable. The staff and service were excellent — everyone was extremely friendly and welcoming throughout our stay. They offer breakfast, lunch, and dinner buffet, and the food was really good with plenty of options. The pool area with the mountain view was definitely the highlight and made the whole experience even more relaxing. The property is located in...

"The stay was good and the staff were friendly but the top floor room that I stayed in had rain leak issues. Hope they fix it soon."

"door locks not working. bed and pillow covers are horrible. phone not working. overall it’s terrible. better avoid this hotel."

"Unclean room, friendly staff, rooms are extremely small, dirty sheets, lights wouldn’t shut in the night, couldn’t lock the doors as the doors were broken…very expensive charges for the room. Avoid.."

"Room was ok. We booked two family rooms but got 1 family room and 1 standard room. The room did not had basic items like towel, soaps, water, etc."