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Ulasan tentang Motel 6 Clovis, NM

2 out of 5
Motel 6 Clovis, NM
1616 Mabry Dr, Clovis, NM

Ulasan

6.4
Penilaian 10 - Cemerlang. 55 daripada 264 ulasan" "
Penilaian 8 - Baik. 61 daripada 264 ulasan" "
Penilaian 6 - Boleh diterima. 61 daripada 264 ulasan" "
Penilaian 4 - Lemah. 34 daripada 264 ulasan" "
Penilaian 2 - Teruk. 53 daripada 264 ulasan" "

6.2/10

Kebersihan

6.6/10

Kakitangan & perkhidmatan

5.6/10

Kemudahan

5.8/10

Keadaan hartanah & kemudahan

6.0/10

Mesra alam

Ulasan

2/10 Teruk

Nicolia Lindgren

Pengembara perniagaan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We booked through Expedia a non-smoking king room, when we arrived they said there was none available (their website said there was 6). When we arrived they said we could have a smoking king room for the same press or a double non-smoking for nearly double what we paid. No accommodation was made to lower price for worse rooms, and we didn’t know until we went to sleep. I will be paying extra to not stay at this location again.
Menginap 1 malam pada Apr 2024
Respons daripada Brand Experience Team pada 2 Mei 2024
Hi Nicolia Lindgren,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Teruk

Leissa

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Had homeless people wandering the grounds at 3 am. Couldn't call the front desk, my room phone was dead. Had to Google the number for the hotel on my cell. If I hadn't had a phone or it was dead like it almost was, I would have been stuck in the room. Finally got the front office andvthey told me not worry about the people rifling through the trash, and checking if room and car doors were secured, they do it all the time and they would eventually leave. Other than that Major safety issue, the bed was like sleeping on a rock, the fridge made a loud buzzing noise all night and the walls were Paper thin. You could hear Everything going on around you in every room near. I stayed 4 nights and had no room cleaning or towel service. My room had ants. This place is terrible and u safe, stay away.
Menginap 4 malam pada Apr 2024
Respons daripada Brand Experience Team pada 24 Apr 2024
Hi LeissaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 Baik

Mike

Menginap 1 malam pada Mac 2024
Respons daripada Brand Experience Team pada 11 Apr 2024
Hi Mike,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Lemah

Josefina

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Dirty little noisy
Menginap 2 malam pada Feb 2024
Respons daripada Brand Experience Team pada 27 Mac 2024
Hi Josefina,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Cemerlang

Caitlyn

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
staff is awesome
Respons daripada Brand Experience Team pada 12 Mac 2024
Hi Caitlyn,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Teruk

Josefina

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I stayed for over a week with no House Keeping, Apparently you have to ask or catch the Housekeeper if you need anything done, Also they need to hire new housekeepers who actually do there job, my room was so dirty behind my bed, do not Reccomend this motel..unless theres no other choices..My car Perhaps!!
Menginap 2 malam pada Feb 2024
Respons daripada Brand Experience Team pada 28 Feb 2024
Hi JosefinaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 Baik

RONNIE

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Train track is across the street and the trains run all night
Menginap 1 malam pada Feb 2024
Respons daripada Brand Experience Team pada 28 Feb 2024
Hi Ronnie,Thank you for positively rating your stay!Lilith#Team6

10/10 Cemerlang

Susan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
For just a sleep at motel it’s great you just need more towels
Menginap 1 malam pada Jan 2024
Respons daripada Brand Experience Team pada 6 Feb 2024
Hi Susan,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Teruk

Enely

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Stay away.
The absolute dirtiest place i ever stayed. I got a smoking room even though i asked for a non smoking. I will never stay in motel 6 again 😒 unless i have no other choice.
Menginap 1 malam pada Jan 2024
Respons daripada Nancy Y. pada 17 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Cemerlang

Michael

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2023

2/10 Teruk

Sheena

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
TV didn't work! He double charged my card, worker was very rude!
Menginap 1 malam pada Nov 2023
Respons daripada Nancy Y. pada 5 Dis 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Lemah

Jim

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Expedia booked the room incorrectly…. I requested non smoking but it was booked as smoking.
Menginap 1 malam pada Okt 2023

4/10 Lemah

jesus

Menginap 4 malam pada Okt 2023

4/10 Lemah

jesus

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
They don't clean the rooms at all i been here for three nights and they haven't clean the room I'm staying in It happen last week too My question is why are they no cleaning my room
Menginap 2 malam pada Okt 2023
Respons daripada Brand Experience Team pada 31 Okt 2023
Hi Jesus,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Baik

Richard

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Most of the motels, including this Motel 6, are along US 60, which is very noisy between vehicular traffic but more so the trains, who blast their horns at all hours as they pass through town/by these motels daily and in the middle of the night. If you stay here, take earplugs. While this Motel 6 was about average and it was clean, I did see several ants crawling around my room, the ceiling light in the bathroom didn't work (making it a somewhat dark shower), and the TV showed only "No service." I would have passed these comments on to the staff when I checked out in the morning, but the door to the lobby was locked.
Menginap 1 malam pada Okt 2023
Respons daripada Brand Experience Team pada 31 Okt 2023
Hi Richard,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Lemah

Savanna

Pengembara perniagaan, Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Dirty
Menginap 1 malam pada Okt 2023
Respons daripada Brand Experience Team pada 31 Okt 2023
Hi Savanna,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Boleh diterima

jesus

Pengembara perniagaan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
They didn't clean my room no ones

10/10 Cemerlang

Rogelio

Mengembara bersama keluarga
Sukakan: Keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan
It wasok the grounds ate dirty
Menginap 1 malam pada Okt 2023
Respons daripada Brand Experience Team pada 26 Okt 2023
Hi Rogelio, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Cemerlang

Rogelio

Menginap 2 malam pada Okt 2023

8/10 Baik

Billy

Menginap 1 malam pada Sep 2023

6/10 Boleh diterima

Ayana S.

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This property needs a major update and a better communication with the staff.
Menginap 1 malam pada Sep 2023
Respons daripada Brand Experience Team pada 2 Okt 2023
Hi Ayana S.,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Cemerlang

jamie

Menginap 1 malam pada Sep 2023

8/10 Baik

Maria

Train
Menginap 1 malam pada Sep 2023
Respons daripada Brand Experience Team pada 27 Sep 2023
Hi Maria,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Boleh diterima

PAMELA

Pengembara perniagaan
Sukakan: Kebersihan
Tidak sukakan: Keselesaan bilik
Menginap 1 malam pada Sep 2023

2/10 Teruk

Elder

Mengembara bersama kumpulan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Horrible customer service
Menginap 1 malam pada Ogo 2023
Respons daripada Nancy Y. pada 7 Sep 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Lemah

Jana

Mengembara bersama pasangan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
I reserved a King NON smoking. I had proof of my reservation. They would not honor it and gave me a King Smoking. They were unwilling to fulfill my reservation as I had booked it. I then asked for 2 beds NON smoking which was available but they insisted I had to pay additional. The room was filthy. Never again.
Menginap 1 malam pada Ogo 2023

10/10 Cemerlang

Thomas

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The owner was very friendly. It was my first time in Clovis. He made me feel wpelcome and safe!!
Menginap 1 malam pada Ogo 2023
Respons daripada Brand Experience Team pada 22 Ogo 2023
Hi Thomas,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Cemerlang

Scott

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2023

8/10 Baik

Mitzi

Mengembara bersama keluarga
Sukakan: Keselesaan bilik
Low budget hotel with no extras
The beds we’re comfortable and we didn’t see any bugs. There were burn holes in the bedspread. It was ok for one night. No coffee pot and no coffee in the lobby but has a fridge and microwave.
Menginap 1 malam pada Jun 2023
Respons daripada Nancy Y. pada 5 Jul 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Baik

Rebecca

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 1 malam pada Jun 2023

4/10 Lemah

Jeannie

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jun 2023

10/10 Cemerlang

Valerie

Menginap 1 malam pada Mei 2023

6/10 Boleh diterima

Chantille

Pengembara perniagaan
Okay I guess
Menginap 1 malam pada Mei 2023
Respons daripada Nancy Y. pada 23 Mei 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Teruk

Walter

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Needs closed down
Nasty not clean not healthy
Menginap 1 malam pada Mei 2023
Respons daripada Nancy Y. pada 23 Mei 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Boleh diterima

Claude

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Property was easy to access. However, it is seriously in need of maintenance. Floor was dirty, TV mount was broken. Also, upon arrival (early afternoon) office door was locked. Clerk informed us that there are no coffee makers in the room and they no longer offer coffee in the office. Over-all, NOT one of the better Motel 6's.
Menginap 1 malam pada Mei 2023
Respons daripada Brand Experience Team pada 16 Mei 2023
Hi Claude,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Baik

Lynn, Des Moines

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
Basic no frills overnight stop. Bed comfortable. Room had nice bathroom. No coffee or breakfast
Respons daripada Brand Experience Team pada 18 Apr 2023
Hi Lynn, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Baik

Nichole

Menginap 1 malam pada Apr 2023

10/10 Cemerlang

Larry

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Friendly, easy check-in. Staff helpful.
Menginap 1 malam pada Mac 2023
Respons daripada Brand Experience Team pada 4 Apr 2023
Hi Larry,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Cemerlang

Dorine

Mengembara bersama haiwan kesayangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
.
Menginap 1 malam pada Mac 2023

10/10 Cemerlang

Tim

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2023
Respons daripada Brand Experience Team pada 21 Feb 2023
Hi Tim,Thank you for the perfect rating!Lilith#Team6

8/10 Baik

Loretta

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2022
Respons daripada Brand Experience Team pada 21 Feb 2023
Hi Loretta,Thank you for positively rating your stay!Lilith#Team6

8/10 Baik

Annabelle

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Nov 2022

10/10 Cemerlang

Heather

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The people running the place were wonder, my experience was overall ok, it was a very noisy night. The people on the second floor right above my room must have been having a party because it was so loud. Also, early in the morning there were car alarms going off and dogs barking incessantly.
Menginap 1 malam pada Nov 2022
Respons daripada Brand Experience Team pada 21 Feb 2023
Hi Heather,We are glad you had a great experience and appreciate your feedback! Lilith #Team6

4/10 Lemah

John

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Of the budget motels, I often prefer Motel 6. This one was a real disappointment. It smelled horrible, there were bugs, it was filthy, and had a water leak.
Menginap 1 malam pada Sep 2022
Respons daripada Brand Experience Team pada 21 Feb 2023
Hi John,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Boleh diterima

Brian, Stamford

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama pasangan
It was a good place to stay. Could use some updates around the property.
Menginap 2 malam pada Ogo 2022
Respons daripada Brand Experience Team pada 15 Sep 2022
Hi Brian,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Boleh diterima

Andrew

Pengembara perniagaan, Mengembara bersama keluarga
Tidak sukakan: Kebersihan
Dirt in the room corners, TV going out(black spots on the screen) stayed Friday night through Sunday and had the same two worn out towels. Bed was the same as sleeping on the floor.
Menginap 2 malam pada Ogo 2022
Respons daripada Brand Experience Team pada 4 Sep 2022
Hi Andrew, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

8/10 Baik

Jim

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2022
Respons daripada Brand Experience Team pada 4 Sep 2022
Hi Jim, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

10/10 Cemerlang

Brandon

Menginap 1 malam pada Ogo 2022
Respons daripada Brand Experience Team pada 4 Sep 2022
Hi Brandon, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 Cemerlang

Nestorita

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Clean rooms
Clean nicely painted rooms, non dingy bath towel. The Staff was very attentive. I would stay at Motel 6 in Clovis New Mexico again. I liked that it was affordable and pet friendly
Menginap 4 malam pada Jul 2022
Respons daripada Brand Experience Team pada 4 Sep 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Kaur J. #team6

2/10 Teruk

Lindsey

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I’m at a doctors office right now for possible bed bug bites
Menginap 1 malam pada Jul 2022
Respons daripada Brand Experience Team pada 29 Jul 2022
Hi Lindsey, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Lilith #Team6