Hotel Dekat Cinemark Strongsville at Southpark Mall

"The staffs should have matching clothes. The floor in the entrance and hallway was dirty . The staff sounded be more friendly. Breakfast was good. Room was clean"

"My family and I had a great stay at this property. Everything was clean and comfortable and the staff went above and beyond to make us feel comfortable. The price was very economical and close to downtown Cleveland where we needed to be for an event. They have a HUGE heated indoor pool that my kids absolutely loved. They even have a complimentary continental breakfast in the mornings which was a pleasant surprise. The attached restaurant was lovely and we enjoyed several dinners as well as...

"The breakfast was a big letdown. Pancake maker was broken, apple juice was watered down. Just oatmeal, bagels, cereal, toast, and hard boiled eggs. No bacon, scrambled eggs, or sausages. Coffee was decent."

"It was a really nice hotel and the staff was really kind, especially to my young son. The AC didn’t work that great in my room and it was so humid! But other than that it was a nice spot and I probably would stay again"

"Nice, quiet, clean and spacious rooms. Perfect for a layover."

"We stayed one night. No issue checking in. Room was clean and ready. Bed was comfortable. The staff were friendly and helpful."

"Room was very clean and the staff was friendly and helpful. Will definitely stay here again."

"Nice stay"

"The building was old, but it was very clean, and I felt right at home. The bathroom was also very clean. The staff were friendly, too."

"Very clean room. We stayed on the first floor (we had a lot of items and they do not have an elevator). Staff (Dino) was very accommodating to that. Hotel was quiet, clean, and a good price. Breakfast is pretty basic: waffles, bagels, muffins, cereals. Overall a great stay!"

"Very clean"

"I would like to have bar soap instead of the bottl d body wash"

"Property is in very good location. Staff were courteous and helpful. Breakfast was not as expected by my other experiences in the brand in other cities."

"During check in things felt hurried to initial papers without explanation of what things were, but other than that everything was good. Clean room, comfortable beds, good breakfast. Would definitely stay here again"

"I will never use this property ever again. Got checked in which was fine. But, then I start to go to the room and all I hear is barking in the hallways. So, I go back to the desk to see if I can get moved and the receptionist informed me that the hotel was booked. So, I said okay. So, I go to the room I look online and here it says they're still had availability but at a higher price. Upon entering the room it had a musty kind of like wet smell. I turned on the AC and it continued throughout the...

"clean room, helpful staff, good breakfast"

"The hotel was clean however the housekeeping never came to clean room during my 2 night stay. After coming back after business after dinner was too tired to have it serviced. Additionally I booked since the spa and pool but not in service the entire stay. I reported this upon checkout and was only told sorry. It would’ve been better business to at least provide some sort of comp for the issues. Also coffee was out on second day at front where guests scrambling to get bar to refill it. The hotel...

"The breakfast was fresh."

"Clean room, friendly staff."