Hotel Dekat Cinemark Century at Pacific Commons

"I had a wonderful time! The staff was great! The pricing is great for the quality. The breakfast is good especially because it was included. I’d rate it a 7/10. Definitely coming back here my next trip."

"Stay away from rooms next to the freeway too much noise couldn’t sleep"

"Hello, I’m writing to raise a serious concern about my recent stay. Despite requesting daily housekeeping, my room was not cleaned on the 25th, 26th, or 27th. I contacted your front desk staff every single day, and each time they logged a request in your system to send housekeeping. No one ever came. Over three consecutive days, my room received no cleaning service at all. This is a significant lapse in the basic cleanliness and hygiene standards I expected and paid for. Given that the service...

"nice room, good location"

"House keepingがもう少し充実して欲しかった"

"The pool was under renovation but not disclosed at time of reservation. Called for a towel around 6:30am, was told they have none and housekeeping will not be in until 9:30am. Breakfast food and service horrible. The hotel clerks not friendly and unable to communicate. Upon checkout I received my invoice, walked to my car and see they have an address that doesn’t belong to me. I called and spoke with Tatyana and she said oh what is your address so I explained to her that I never lived at this...

"Clean, comfortable room, easy parking. Good value."

"Very clean and quiet place."

"It was ok not what I expected"

"The hotel is beautiful, clean, and the staff are nice."

"We stayed for one night and the room was spacious and clean - the hotel looked relatively new. They had hot options for breakfast. The parking is open but unfortunately they charge a $10 dollar overnight parking fee. Although the hotel is next to a busy freeway, the noise did not bother us as we had a room that faced away from the road. But, the location has the potential for getting busy during the day as it is located directly opposite an Auto Mall. Overall, the hotel is good and I'd stay...

"Great breakfast selections."

"건물 컨디션이 매우 훌륭했습니다."

"Laundry needs to be attended too. Machines not working and smell like mold. Staff is gossipy and seemed too invested into personal life’s of guests with extended stays. (Housekeeping and maintenance)"

"When we checked in late after a long day of driving, our room had a bag of trash outside the door, black ants in the shower floor and bathroom, and the TV audio would go in and out so you could not watch a show. All that was offered was to move to an ADA room. ZERO discounts given, Zero apologies, no compassion. You really need to train your Front Desk staff to be more understanding. I have worked in the Hotel Business for over 20 years and the care taken for my family was so disappointing. As...

"Very clean, new hotel! Beautiful, spacious rooms."

"Amazing stay"