Hotel Dekat Cinemark Bistro Lake Charles

"We arrived and checked into our room and left for the afternoon/evening. We arrived back at our room about 10:30pm ready for a good night's rest. Didn't happen! First of all the bed was very hard, like sleeping on a board. The pillows were like straw covered with a pillowcase, very hard as well. After laying down and having the TV on low the people above us were either playing basketball or had a bunch of children that ran across the floor (our ceiling) for the next two hours. I called the front...

"Clean, spacious room. Floor felt slippery to me. Easy check in. Construction in area. Was difficult finding parking after @ 9pm. Overall a pleasant stay "

"Staff was very hospitable. The room was clean and fresh and in the morning we where greeted by everyone. Great stay definitely will go stay with them again."

"Job was canceled and I didn't even check in. Asked if I could change my reservation to a later date, was told no. Company money but still was a waste of money. "

"All was good. It was a youths baseball weekend with a lot of kids and all was still okay. Check in was bumpy because we arrived really late and the attendant said we only had one room when our reservation was for 4 adults and 2 rooms. We had also called ahead so this was uncomfortable. Eventually we got past it and bedded down for the night."

"Every single thing"

"Excellent location and great service. Breakfast was excellent with lots of choice and options, plus crockery and cutlery, not paper plates and plastic. Highly recommend"

"Enjoy going! You feel like you are at Island Resort so it’s so nice!! "

"I was not happy about the $24 Resort fee. "

"Everything was wonderful"

"Everything was great! The staff was very accommodating "

"The breakmenu was wonderful, staff was very respectful and the room was perfect "

"The bed was comfortable and clean. The room was oddly laid out but spacious except for the sink and toilet/ shower. The grout and baseboards were terribly dirty. There was a blood stain on the bathroom wall. The room definitely needs a real spring cleaning and not just strong smelling disinfectant. Finally, the toilet paper needs an upgrade."

"The hot water did not get hot in the bathroom sink nor in the shower causing me to have to take a cold bath!"

"Please do not stay in this place, photos promoted on the page are far from reality. I rented the presidential suite for my wife and I for the wknd. Well i arrived, the first thing i was told was that my room had a leak from the ceiling it was small but still good to occupied. I was told that since they didnt had any more rooms available if i decide to keep it i would get the room half price which i agreed. receptionist said the manager is not in today but i “ PROMISE” i will get all this...

"Convenient location and great staff! Already booked our next stay. "

"No hot water to shower or shave with and the phone did not work to call the front desk. Threw on some clothes to go down and tell the front desk. Was told sorry offered another room but now we were out of time and just had to leave. "

"Very dirty"

"Solid 8/10 stay overall. While the breakfast was disappointing and could be improved, the room was spotless, the service from the staff was excellent, and parking was easy and abundant."