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Mercure Chur City West

4.0 star property
Travelers can enjoy bowling and billiards at this city center hotel before heading up to the rooftop bar with panoramic views of Chur

Choose dates to view prices

Mercure Chur City West is centrally located with bowling alleys and a rooftop terrace. The property features an on-site shopping mall and WiFi. Guests can enjoy regional dishes at Towers City West Restaurant or grab a coffee at the café before exploring nearby attractions.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is RM764
RM820 total
includes taxes & fees
28 Mar - 29 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Room, 1 Double Bed, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 2 Single Beds, Mountain View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 2 Single Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 2 Single Beds, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Chur, Mercure Chur City West is connected to a railway/underground station. Altes Gebau Mansion and Obertor Building are local landmarks, and the area's natural beauty can be seen at Beverin Nature Park and Ela Nature Park. AdventureRooms Chur and Rodelbahn Pradaschier are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowshoeing and sledging. Visit our Chur travel guide
Map
Comercialstrasse 32, Chur, GR, 7000

What's nearby

  • Bowling Rock 'n' Bowl
    2 min walk - 0.2 km
  • Chur-Brambuesch Gondola
    16 min walk - 1.4 km
  • St. Martins Church
    2 min drive - 1.8 km
  • Rhyetian Railway Building
    3 min drive - 2.2 km
  • Kanzeli-Brambuesch Ski Lift
    5 min drive - 2.8 km

Getting around

  • Chur Station
    5 min drive
  • Zurich Airport (ZRH)
    94 min drive

Restaurants

  • Dörfli Bar
    2 min drive
  • Sunshine Pub
    19 min walk
  • Restaurant Moby Dick
    3 min drive
  • Subway
    13 min walk
  • Gusto Pizzeria
    8 min walk

About this property

Mercure Chur City West

Upscale hotel connected to a shopping centre
A bowling alley, a corner/local shop and a rooftop terrace are just a few of the amenities provided at Mercure Chur City West. The on-site Regional cuisine restaurant, Towers City West Rest., offers breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A porter/bellboy, a billiards/pool table and ATM/banking services
  • A banquet hall, a front desk safe and a lift
Room features
All guest rooms at Mercure Chur City West include comforts, such as premium bedding and heated floors, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Heated floors, separate sitting areas and free infant beds

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  • Free Wi-Fi
  • Air-conditioning
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The price is RM692
RM752 total
includes taxes & fees
16 Mar - 17 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CHF 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 24 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Towers City West Rest.

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Bowling alley
  • Shopping centre

Family friendly

  • Bowling alley
  • Grocery/convenience store
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,444 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Height-adjustable showerhead
  • Lift
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 24 for adults and from CHF 10 for children
  • Covered self-parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Frequently asked questions

Is Mercure Chur City West pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Chur City West?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Chur City West on 28 Mar 2026 start from RM764, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Chur City West?

Self-parking is available for CHF 15 per day. Limited spots are available.

What time is check-in at Mercure Chur City West?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Chur City West?

Checkout is at 11 AM.

Where is Mercure Chur City West located?

Situated in the business district, this hotel is within 1 mile (2 km) of Bowling Rock 'n' Bowl, Chur-Brambuesch Gondola and Alpine Passes Trail. AdventureRooms Chur and Corn Square are also within 2 miles (3 km). Chur (ZDT-Chur Train Station) is 25 minutes by foot and Chur Station is 26 minutes.

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Reviews

Mercure Chur City West Reviews

9.0

Wonderful

9.4

Cleanliness

7.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 239 out of 402 reviews
Rating 8 - Good. 137 out of 402 reviews
Rating 6 - Okay. 18 out of 402 reviews
Rating 4 - Poor. 3 out of 402 reviews
Rating 2 - Terrible. 5 out of 402 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - great views
Stayed 1 night in Aug 2025

10/10 Excellent

Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with lovely mountain views

Beautiful hotel with mountains views.lovely clean rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place
Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and the staff were amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, amenities
East reach from and to Chur station, you take no 6 bus, from chur station abs it will take you right outside the hotel, 3 Swiss francs for the bus pp . The hotel is adjacent to a small shopping centre and supermarket which is extremely convenient.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and amenities is good.
Stayed 2 nights in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent food
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little bit out of the way from Chur centre but the free transport card given to us by the staff brought everything within easy distance.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was amazing! She was super kind to my child, warm and friendly. Her English was impeccable which made everything seamless. The room was beautifully presented and the views from this corner room were fabulous. There was a free bus pass with the hotel, a bus stop literally outside with frequent timings and took ten minutes into town. I would recommend this hotel to anyone, the staff are courteous and professional and the hotel is clean and light with spacious rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Arani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

We had a very good experience. Great location, great views and good breakfast at reasonable price. Would highly reccomend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, upscale hotel. Would definitely recommend! The staff was welcoming and very accommodating. Breakfast included a wide selection of various foods and drinks. Located a short walk from a few bus stops.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS stay. Comfortable, clean, and convenient.
Stayed 1 night in May 2025

8/10 Good

Robert Viet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with good location

Had a solo room for 2 nights. Great location. Walkable. Small room. Bathroom felt a bit cramped. Pool is ok. A bit dark and cold. Overall good stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Duniesky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice clean hotel, the view is spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the cable car, quick bus ride into town and train station (bus is free, hotel offer)
Stayed 2 nights in Oct 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel exactly as described. Taxi to central station €15 convenient. Alternatively train to Chur West, free if using an interrail ticket. Bus service to town looked convenient & free with hotel coupon. You are staying in a hotel attached to a shopping centre with very limited catering facilities at the weekend. There is a super coop & the hotel has a microwave available which is great with ready meals.
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor, furnishings and ambience. Loved staying here. Attached to a decent shopping centre connected by aerobridge to cinema/restaurant centre with the best burger place for miles (Hans Im Gluck).
Stayed 1 night in Dec 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newish Mercure hotel. Our room was on the 9th floor with big windows on both sides with fantastic views of the surrounding mountains. The hotel is within walking distance of the cable car to the top of the mountain. Breakfast options are limited. The staff were nice.
Stayed 3 nights in Aug 2025

6/10 Okay

Stefano

Overall we enjoyed our stay at Mercure City West as we had a mountain view which was nice but we were also overlooking roads - a motorway and another road leading out of town. The staff on Reception were a bit hit and miss - when we checked in the receptionist did not offer us a chance to 'spin wheel' to win something as she had with the people in front of us. Also we did not get our passes allowing free travel on buses due to an error with e mail address (?!) Housekeeping also bit mean allocated with replacing tea bag but were good with keeping toilet rolls well stocked which is more important.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view from glass walls. Nice spacious room with necessary facilities. Great location. Helpful reception staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and easily accessible!
Stayed 2 nights in Jun 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room with great views of the mountains!
Stayed 2 nights in Sep 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Great time. Staff were fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views from the room. A very nice size room and big shower. Very close to the bus line.
Stayed 1 night in Mar 2024