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Mercure Chur City West

4.0 star property
Pet-friendly hotel connected to a shopping centre in Chur with a rooftop terrace

Choose dates to view prices

Photo gallery for Mercure Chur City West

Exterior
Bar (on property)
Fitness facility
Bowling
Bowling
Mercure Chur City West is centrally located with bowling alleys and a rooftop terrace. The property features an on-site shopping mall and WiFi. Guests can enjoy regional dishes at Towers City West Restaurant or grab a coffee at the café before exploring nearby attractions.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pet-friendly
The current price is RM843
RM903 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Room, 1 Double Bed, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 2 Single Beds, Mountain View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 2 Single Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 2 Single Beds, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Comercialstrasse 32, Chur, GR, 7000

What's nearby

  • Chur-Brambuesch Gondola - 16 min walk - 1.4 km
  • Rathaus - 2 min drive - 1.8 km
  • Rhyetian Railway Building - 3 min drive - 2.2 km
  • Bundner Museum - 3 min drive - 2.2 km
  • Kanzeli-Brambuesch Ski Lift - 5 min drive - 2.8 km

Getting around

  • Chur Station - 5 min drive
  • Zurich Airport (ZRH) - 94 min drive

Restaurants

  • ‪Restaurant Moby Dick - ‬3 min drive
  • ‪Burger King - ‬4 min walk
  • ‪Sunshine Pub - ‬19 min walk
  • ‪Konditorei Merz - ‬14 min walk
  • ‪Subway - ‬13 min walk

About this property

Mercure Chur City West

Upscale hotel connected to a shopping centre
A bowling alley, a corner/local shop and a rooftop terrace are just a few of the amenities provided at Mercure Chur City West. The on-site Regional cuisine restaurant, Towers City West Rest., offers breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • ATM/banking services, smoke-free property and meeting rooms
  • A lift, luggage storage and a front desk safe
Room features
All guest rooms at Mercure Chur City West include comforts, such as premium bedding and heated floors, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Heated floors, separate sitting areas and cots/infant beds

Similar properties

Desk, blackout curtains, iron/ironing board, free cots/infant beds

ibis Chur

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very good, 723 reviews
The price is RM722
RM786 total
includes taxes & fees
16 Nov - 17 Nov
ibis Chur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CHF 15 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 24 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Towers City West Rest.

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Bowling alley
  • Shopping centre

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,444 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night.
Cots (infant beds) are available for CHF 20.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 24 for adults and from CHF 10 for children
  • Covered self-parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Frequently asked questions

Is Mercure Chur City West pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Chur City West?

As of 23 Oct 2025, prices found for a 1-night stay for 2 adults at Mercure Chur City West on 23 Nov 2025 start from RM 843.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Chur City West?

Self-parking is available for CHF 15 per day. Limited spots are available.

What time is check-in at Mercure Chur City West?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Chur City West?

Checkout is at 11 AM.

Where is Mercure Chur City West located?

Situated in the business district, this hotel is within 1 mile (2 km) of Bowling Rock 'n' Bowl, Chur-Brambuesch Gondola and Alpine Passes Trail. Werkstatt Chur and Arcas Square are also within 2 miles (3 km). Chur (ZDT-Chur Train Station) is 25 minutes by foot and Chur Station is 26 minutes.

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Mercure Chur City West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 219 out of 369 reviews
Rating 8 - Good. 128 out of 369 reviews
Rating 6 - Okay. 14 out of 369 reviews
Rating 4 - Poor. 3 out of 369 reviews
Rating 2 - Terrible. 5 out of 369 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erivelto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a amazing area nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - great views
Stayed 1 night in Aug 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little bit out of the way from Chur centre but the free transport card given to us by the staff brought everything within easy distance.
Stayed 1 night in Oct 2025

8/10 Good

Fritz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers free public transport. The bus stop is right outside and takes you directly into the city and to the train station. The maintenance crew could benefit from better technical support!
Stayed 3 nights in Oct 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean spacious room with view of mountains. Friendly staff. Bus stop right outside hotel, 10min ride to town centre
Stayed 2 nights in Sep 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and the staff were amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Erivelto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfectly the personal and cleaning ladies whas amazing
Stayed 1 night in Aug 2025

10/10 Excellent

MUNISH

Liked: Cleanliness, amenities, property conditions & facilities
Great for family
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very helpful staff.
Stayed 1 night in May 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel exactly as described. Taxi to central station €15 convenient. Alternatively train to Chur West, free if using an interrail ticket. Bus service to town looked convenient & free with hotel coupon. You are staying in a hotel attached to a shopping centre with very limited catering facilities at the weekend. There is a super coop & the hotel has a microwave available which is great with ready meals.
Stayed 1 night in Oct 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and amenities is good.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
We stayed in a deluxe room on 9th floor, incredible view, clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the motorway and to the old city center. Amazing view. Perfect and huge rooms.
A lot of space for the family; amazing view.
Stayed 1 night in Aug 2025

10/10 Excellent

Won Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a mountain view room at the corner of the building, so we have two sides of the walls are big picture windows with fantastic view of Alps. The room is spacious with a kitchen and fridge. Very big and nice bathroom. Will stay again.
Stayed 1 night in Aug 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newish Mercure hotel. Our room was on the 9th floor with big windows on both sides with fantastic views of the surrounding mountains. The hotel is within walking distance of the cable car to the top of the mountain. Breakfast options are limited. The staff were nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS stay. Comfortable, clean, and convenient.
Stayed 1 night in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent food
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the cable car, quick bus ride into town and train station (bus is free, hotel offer)
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view from glass walls. Nice spacious room with necessary facilities. Great location. Helpful reception staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Duniesky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice clean hotel, the view is spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor, furnishings and ambience. Loved staying here. Attached to a decent shopping centre connected by aerobridge to cinema/restaurant centre with the best burger place for miles (Hans Im Gluck).
Stayed 1 night in Dec 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new modern hotel and easy to get around with the bus stop just in front.
Stayed 1 night in Jan 2024

10/10 Excellent

Catherine Marie

Liked: Amenities, property conditions & facilities
convenient
Stayed 1 night in May 2025

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning
Stayed 3 nights in May 2025

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