4/10 Lemah
Ian
Pengembara perniagaan
24 Sep 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I didn't realize going into this that the property was completely self service, no room cleaning, no towel exchange, no linens, unless you are there for over two weeks. One front desk staff member was friendly, however the rest just seem inconvenienced by everyone.
The floor to our room was dirty enough that when you would get out of the shower, your feet were already visibly dirty again by the time you walked from the shower to the vanity area. I brought this up requesting the floor be cleaned, and I was advised that I would have to pay to have the floor cleaned. Same issue with the towels, 2 towels only go so far. If I wanted to have them exchanged, it would be a fee. If I wanted to exchange linens and make my own bed after 3 nights there, it would be a fee.
The place smells absolutely terrible. I can't stress this enough. As soon as you go thru the lobby (which smells fine), the smell hits you like a ton of bricks. All of our clothes got washed when we got home, clean or dirty, as the smell of that place was absolutely disgusting.
The bed's were uncomfortable to say the least. I've never seen such cheapness with a hotel before. They didn't have bed springs, it was just a metal frame and a mattress. Needless to say, it doesn't really work well like that.
No bathroom soap, one roll of Scott one-ply toilet paper, two towels, and one floor mat. Anything else, you have to pay for.
The rate was more than hotels in the area that are actually hotels, go there.
Ian
Menginap 4 malam pada Sep 2025