First the pros, price was good compared to the other local hotels, rooms were large, breakfast was great, nice spacious atrium in the hotel.
Now the cons. I’ve been to many Hilton hotels and this was by far the worst one. Definitely below Hilton standards. I was there two days with my wife and two kids. The front desk was very short staffed the whole time. When we came there was a line of like 4 or 5 customers and only one person up front. She was taking a long time and never once requested more staff to come and help. I thought maybe there no other staff but after like 15 minutes, one other staff came in by chance and took the other person. Took us like 20 minutes to finally check in. As for the room, it was outdated. The wallpaper in the bathroom was peeling, the sink had hard water stains in it, one of the cabinet doors was tilted. The phone was missing the paper that showed which buttons called for which service. When I called for front desk 3 times during the tag no one picked up. Any of those times. The pool is there but it’s not open whenever you want. You have to reserve an hour in advance to swim there. Never saw that before. But the biggest thing that bothered me was the lack of staff at front desk and when I called front desk for anything that I needed. Anyhow I won’t stay here again
