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Aparthotel

Comfort Suites Michigan Avenue Loop

4.5 star property
Luxury aparthotel with free breakfast and 24-hour business centre

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Travelers start their day at Comfort Suites Michigan Avenue Loop with a breakfast buffet before exploring Chicago's vibrant energy. Steps from Millennium Park and the Chicago Riverwalk, the hotel offers in-room WiFi for planning adventures and a 24-hour front desk for assistance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Room service
  • Breakfast included
  • Parking available
  • Housekeeping
  • 24/7 front desk

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About the area

Map
320 N. Michigan Avenue, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 5 min walk - 0.4 km
  • House of Blues Chicago - 5 min walk - 0.5 km

Getting around

  • Millennium Station - 4 min walk
  • Randolph-Wabash Station - 5 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪LH Rooftop - ‬2 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Smashburger - ‬1 min walk
  • ‪Bar Pendry - ‬2 min walk
  • ‪Sweetwater Tavern & Grille - ‬2 min walk

About this property

Comfort Suites Michigan Avenue Loop

Luxury aparthotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, Comfort Suites Michigan Avenue Loop provides a free breakfast buffet, dry cleaning/laundry services and a 24-hour business centre. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Valet parking (surcharge), express check-out and express check-in
  • Free newspapers, coffee/tea in reception and 1 meeting room
  • A front desk safe, tour/ticket information and a 24-hour front desk
Room features
All 119 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and cots/infant beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Kitchens, fridges and dishwashers

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Building design
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for USD 20 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 48.00 per day
  • Valet parking fee: USD 57.00 per day (in/out privileges)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Comfort Suites Michigan Avenue Loop Aparthotel Chicago
Comfort Suites Aparthotel Chicago
Comfort Suites Michigan Avenue Loop Aparthotel
Chicago Comfort Inn
Comfort Inn & Suites Downtown Hotel Chicago
Comfort Inn Chicago
Comfort Suites Chicago Aparthotel
Comfort Suites Aparthotel
Comfort Suites Michigan Avenue Loop Chicago
Comfort Suites Chicago
Comfort Suites Michigan Avenu
Comfort Suites Michigan Avenue Loop Chicago
Comfort Suites Michigan Avenue Loop Aparthotel
Comfort Suites Michigan Avenue Loop Aparthotel Chicago

Frequently asked questions

Is Comfort Suites Michigan Avenue Loop pet-friendly?

No, pets are not allowed at this property.

How much is parking at Comfort Suites Michigan Avenue Loop?

Self-parking is available for USD 48.00 per day. Valet parking is available for USD 57.00 per day.

What time is check-in at Comfort Suites Michigan Avenue Loop?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Comfort Suites Michigan Avenue Loop?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Where is Comfort Suites Michigan Avenue Loop located?

Located in Downtown Chicago, this luxury aparthotel is steps away from Chicago Riverwalk and Michigan Avenue. Chicago Theatre and State Street are also within 5 minutes. Millennium Station is only a 4-minute walk and Randolph-Wabash Station is 5 minutes.

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Comfort Suites Michigan Avenue Loop Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 909 out of 1996 reviews
Rating 8 - Good. 797 out of 1996 reviews
Rating 6 - Okay. 206 out of 1996 reviews
Rating 4 - Poor. 58 out of 1996 reviews
Rating 2 - Terrible. 26 out of 1996 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Amazing place to stay. This great location, one-bedroom apartment-style hotel has your own aundry facility in your room, real fridge, kitchen, sofa, etc.
Stayed 2 nights in Jan 2020

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

シカゴに住んでいるように滞在できる

オヘア空港からはブルーラインのClark/Lake駅で下車し徒歩１０分程度、空港から乗り換えなしで行けるのがスーツケースを転がす身としては非常に便利です。私は午前１０時頃に荷物を預かってもらうために行ったところ、すでに部屋が空いているからとチェックインさせてくれました。 立地は最高でシカゴ美術館などの名所も徒歩圏内です。部屋は少し年季が立ってはいますが清潔でキッチン、洗濯機・乾燥機が備わっていて長期滞在に最適です。 キッチンには大きな冷蔵庫にオーブンレンジ、食器洗い機まであります。 また私が訪れたのは１月だったので、雪で濡れた帽子や手袋、マフラーを部屋の乾燥機で乾かすことが出来て大変助かりました。 無料サービスの朝食は簡素ですが悪くありません。４泊しましたが素晴らしく快適な滞在でした。
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Room size was great, housekeeping was great. Breakfast was packed and seemed unorganized. All in all it was a good experience . We will book again
Stayed 7 nights in Dec 2019

10/10 Excellent

Comfort

Liked: Cleanliness, amenities
This is my second home when i wanna a peace of mind
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suites with full kitchen & laundry! Amazing location
Stayed 2 nights in Jan 2020

4/10 Poor

DT, Washington State

Both of the 2 elevators failed shortly after I checked in, and already had bags in my 25th floor room. This was early evening, on a weekend. The staff could not say how long it would be for the repair person to arrive and correct it. I had to walk up 25 floors when I returned from supper. No relief on the cost of the room was given, despite my request to front desk in the morning. I is hard to believe the elevator system was well-maintained if both of them failed unexpectedly at the same time. I makes one think that sometime earlier, money that should have been spent to make the electronics reliable was not spent, and finally all failed. Not having a reliable, prompt repair service contracted that would show up quickly for such an emergency failure also suggests penny pinching at the customers' expense. There has been no response at all to my request for a partial refund, made to staff the morning of departure. The excuse that Expedia paid for it was offered to suggest I shouldn't expect anything.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Nice suite. Close to everything. Walked everywhere downtown.
Stayed 1 night in Jan 2020

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the view

It was a great experience.. our second time at that location. We love it.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our room with fantastic views of the city. One of us got breakfast at 6:30 and the other tried to get breakfast at 8:30 but most things were gone by then. Great location!
Stayed 1 night in Jan 2020

8/10 Good

laryssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY BUENA OPCION EN CHICAGO

Este hotel esta super bien ubicado, a dos cuadras del cloud gate a tres del instituto de arte de chicago,t ienes la estacion del metro a 1 cuadra y la parada de autobus a 20 mts. Para nosotros fue mas facil trasladarnos en autobus. No recomiendo el desayuno ni a la señora que atendia el comedor, este es demasiado pequeño para todo los huespedes, al frente teníamos una farmacia cvs donde comprabamos suministros para preparar el desayuno o cena, la cocina esta bien equipada puedes preparar lo que desees. diagonal esta la pizzeria giordanos y el restaurant nutella, al frente tienes un centro de negocios con múltiples restaurantes de comida rápida. El precio super bien para las comodidades de la habitación, hasta pudimos lavar la ropa. Todos los días hacen el aseo. El hotel no tiene estacionamiento, puedes aparcar a la vuelta de la esquina, las tarifas son caras. En general super recomendado, muy buena opción en Chicago, tambien esta cerca del rio donde tomas los botes.
Stayed 8 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Stay somewhere else

Horrible hotel, their pillows are so disgusting barely any filling left so it was inconvenient to sleep. On our first night, the shower area waa clogged. On the second night, the toilet got clogged. We had to report each incident to the front desk in the middle of the night. The breakfast food were ok, but if you come 30 minutes before the breakfast time is over, you would barely get decent food, you would end up getting left overs because they dont refill them even the milk. If you're on a budget then this hotel is good enough just be aware of these things.
Stayed 5 nights in Dec 2019

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente todo, ya van varias veces que elijo este lugar por su ubicación, atención y limpieza.
Stayed 2 nights in Dec 2019

8/10 Good

Robin

Liked: Staff & service, room comfort

Great location and a 2 room Suite!

Located on Michigan Ave., near Millennium park, a quick walk to many pubs, restaurants, and theaters. The hotel is a little outdated. But our 2 room suite was clean and contained lots of closet space, a full kitchen, including a stove with an oven. An added bonus was the washer and dryer in the bedroom closet and a view of the river. The cost was under $100 per night. This will be my go to hotel for my next stay in Chicago!
Stayed 3 nights in Dec 2019

8/10 Good

Samira

Liked: Cleanliness, property conditions & facilities, room comfort

Very slow internet and disappointing room service

This hotel is at a great location in downtown Chicago. Our suite was nice too with comfortable bed and sofa bed. There were enough kitchen supplies as well. The breakfast is great as well with lots of variety (egg, sausage, cereals, pancake and waffle maker, etc.). However, their wifi internet is VERY VERY SLOW!!! Also, we never got proper room service. We stayed for 4 nights but our room was never cleaned or trash was not taken during our entire stay. We never had the “DO NOT DISTURB” sign infront of our door so there was no reason for cleaners not to clean our room. Overall, the hotel is nice and clean but wifi and room service was VERY VERY DISAPPOINTING!
Stayed 4 nights in Dec 2019

8/10 Good

EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities

Buen hotel y servicio

La ubicación perfecta, todo lo puedes hacer caminando. Todo el personal muy amable. Lo único malo fue la colchoneta del sofá cama en pésimas condiciones pero el personal nos dio una colchoneta extra que pusimos sobre la del sofá y lo resolvimos perfecto, aunque deben mejorar la calidad de los sofás.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and very good service. As good as I expected.
Stayed 3 nights in Dec 2019

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always one of the nicest, most convenient hotels in downtown Chicago. Very comfortable for the four of us. Well located near everything on South Michigan Avenue, especially for our holiday needs.
Stayed 1 night in Dec 2019

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

I have stayed here with my family the last 3 years. Great location and nice, spacious rooms. Perfect for a family weekend in Chicago. Great value!
Stayed 2 nights in Dec 2019

6/10 Okay

Jacque, Chicago

Liked: Cleanliness, amenities
The hotel staff did not seem happy. I didn't ask much from them after my first encounter with the employees. My parents work in the hotel industry, and I've experienced much better customer service at Hilton hotels than here at a Choice Hotel. Housekeeping was amazing, I had to give them a tip when I checked out. The room was great, and the view was amazing. It was great to have complementary breakfast every morning.
Stayed 4 nights in Dec 2019

8/10 Good

そふえ, 東京

Liked: Cleanliness
キッチン、ランドリーは充実していました。浴槽やトイレのホウロウが一部割れていたり、洗面所のボウル部分に何故か水が逆流してきたりしました。それを除けば、とてもよいホテルでした。
Stayed 2 nights in Dec 2019

6/10 Okay

Tony, Omaha

I have been staying here for a number of years for work. I’m starting to think management just cares about the bookings. Started with a bad exp. at checkin, room refrigerator didn’t work, light switch on lamp was broke, in room washing machine was broke. They fixed 2 of the 3. Wireless in the room was horrible.
Stayed 4 nights in Dec 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little place right on Mich Ave

A tight little sliver of a hotel right on Michigan avenue. The rooms are almost little apartments. Full size fridges and well appointed kitchens. View can be good depending on room. Staff friendly and overall well maintained and clean.
Stayed 1 night in Jul 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprise find

I ended up in Chicago a day earlier than expected and the hotel at which I had a reservation for the remainder of my trip would only extend my reservation for three times the rate I originally paid. I found Comfort Inn around the corner, and what a nice surprise - especially for the price and this level hotel! First, it is well located, near the river and in The Loop. The rooms (suites) are large, with a full kitchen, dishwasher(!), washer and dryer(!) and a king size bed, which was quite comfortable. Nothing too fancy, maybe a little dated, (althought the high-tech bathroom mirror was cool), but clean and pretty nice. The staff was super friendly. The breakfast is your basic free breakfast fare. While it is on Michigan Avenue, it is fairly quiet. One thing I would point out is that my room, particularly the living room, was a bit drafty (it was frigid outside). Overall, recommended
Kitchen and breakfast bar
Bedroom with king bed
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suites are roomy and nicely laid out. A real bargain for the price. A towel bar in the bathroom would be helpful for reusing towels.
Stayed 1 night in Dec 2019

4/10 Poor

MamaWhite, Connersville

Liked: Amenities
Disliked: Cleanliness
We were there for a two-night stay. This is the third time my friends and I have stayed at Comfort Suites for Christmas shopping. When we returned to the room the second day, tired from walking and shopping the Magnificent Mile all day, we found that housekeeping had not cleaned our room. We are tidy people but we had no fresh towels and the trash had not been emptied. This was the only glitch in our otherwise great trip to Chicago.
Stayed 2 nights in Dec 2019