Hotel Mesra Haiwan Kesayangan di Chetwynd

"Checked in and left immediately after seeing the cleanliness of the room. Hairs in the bed, mold in the showers, stains on shower curtains. Expedia was unable to resolve my claim and did not issue a refund. Not the greatest outcome to an already undesirable situation."

"Spacious room with kitchenette and separate bedroom. Comfortable king bed. Very quiet. Breakfast was plentiful and varied everyday. Hot beverages were always available in the lobby. Staff were always friendly and helpful. Some areas of the building need a little TLC…. Room card scanner on door to pool area wouldn’t work so had to ask staff to open door everyday. Would recommend staying here!"

"We would not stay here again. First, the heating did not work. No small matter when it is -8°C outside and the door doesn't fit the frame well. I called the front desk and the clerk appeared with a space heater, thereby indicating that he knew there was no way to make the heating work... even though he went through the motions of trying. Luckily, the space heater warmed the room... but could not be controlled at all precisely. Second, the room sent my very mild asthma into overdrive. Not sure...