Hotel Dekat Chester Town Hall

"helpful help, nice rooms"

"Overall best experience. The only one thing that did not satisfy me was the pool water. It requires more attention, like purification of the pool water."

"Very helpful staff"

"The female manager was excellent. The helpers when she wasn’t there was below average."

"Room had dirty fixtures. Felt very low effort. Woman behind the counter was very monotoned, made no eye contact, "

"Breakfast is not great, but the coffee is. Staff is wonderful Typically, the room is clean, but this time there was suspicious, slimy fluid on the lamp switch."

"Great value, convenient to post at check in "

"We were greet promptly and with a smile by a gentleman when checking in. Room was clean. We have only a few small issues, we were excited to eat at their little dining and bar spot and found it to be an inconvenience because they only had 1 employee running the kitchen and bar all while receiving room orders on top of people coming to be seated, the poor women was overwhelmed an had to shut down early because of to many orders and people in the bar. Another issue we booked for 4 people, the...

"The floor we were on was loud "

"I really enjoyed the cleanliness of the room and the staff was kind. The bed was comfortable and there was good water pressure for a shower. "

"Clean room. Staff friendly. Didn't see any pets. Did not use the hot tub. The inside of the elevator needs to be repaired. It makes a bad first impression. When did the hotel decide to charge for parking? I went there years ago and there was no charge. When booked the room, the charge was $5. When I checked in, I was told it was increased to $7."

"Expedia app did an autofill while making the reservation, and wrote my name incorrectly without me noticing. Hotel could not check me in, after a long day driving."

"Quick one night trip. Clean property and good breakfast. "

"Room rate was awesome Great shower. Sheets were a little rough but I understand the need to bleach"

"Staff very helpful."

"Hotel was nice overall. Food menu was limited and a little pricey "

"Not what we’ve come to expect. Have stayed here many times for its proximity to the airport. Typically is very nice but has gone downhill. Staff are wonderful but the property needs some TLC. "

"I didn't use the business facilities but the WiFi was strong."

"Overall very pleased."

"I’m really disappointed with my experience. I booked a stay but unfortunately wasn’t able to come because my daughter came down with the flu. I did the responsible thing by not showing up and potentially exposing staff and other guests to illness. Expedia even reached out to the hotel on my behalf to explain the situation, but despite that, the hotel refused to issue any kind of refund. On top of that, I kept getting the runaround—every time I called, I was told the manager wasn’t available. It...