Cari Rumah Bandar di Chester-le-Street

"Room was incredibly dusty, no heating, vanity mirrors in bathroom didn't work, bath cracked. Staff were friendly and brought us a space heater however this didn't work either. Work up at 4.30am freezing Location is good, very quiet at night"

"First and foremost the property was clean, functional and offered value for money. The staff were friendly and helpful, although our experience of room service was let down by dirty cups being left. We found the hotel lacked character, everything about it was functional and not interesting. This extended to the breakfast, our experience of which was behind not eating supper there. This is not a criticism of the hotel, it is my view. Based on reviews I expected a little more than we got....

"We spent the night for a firework display night, the fireworks were a let down, but the hotel, staff and restaurant all made up for it."

"VOor het ontbijt iets van plakjes kaas of zo erbij"

"Superior room very spacious and decent spec."

"Diddn't use parking or spa but hotel was very convenient for the city centre. Dining room a bit cold. Excellent choice at breakfast and evening meals tasty."

"The lady who checked in was so lovely, even took us to our room. Every member of staff asks if you need help finding anything and direct you to were you need to be. Rooms were clean and comfortable. Breakfast included in the room stay was 10/10."

"Room was clean but very cold couldn’t get the underfloor heating to work Breakfast was disappointing plate was oily eggs were overcooked beans were cold as if the were straight out of the tin as was the mushroom and tomato sausages ,bacon ,black pudding and hash brown were lukewarm and didn’t come with toast or fried bread"

"Clean, friendly staff, easy access location"

"Hotel was lovely and great that they have saved a beautiful old building."

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"The stay for all four of us was top quality. The icing on the cake was Gavin at reception. Not only is he efficient and knowledgeable, he also brings a smile to clients and fellow staff alike. Top marks, Gavin!"

"Ample parking. Amazing breakfast. Great views"

"Overall the stay was very good"