Is Hotel Mars pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mars?

Self-parking is free at this property.

What time is check-in at Hotel Mars?

Check-in start time: noon; check-in end time: midnight.

Does Hotel Mars provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Mars located?

This family-friendly Chennai hotel is located near the airport, within 2 mi (3 km) of Super Saravana Stores - Chrompet, Thirunallar Temple and Kumaran Kundram. Sree Balaji Medical College And Hospital and Dr. Rela Institute & Medical Centre - Chennai are also within 2 miles (3 km). Chennai Pallavaram Station is 18 minutes by foot and Chennai Chromepet Station is 30 minutes.

Reviews, Deals & Photos 2025

2/10 Terrible

Nitesh Kumar

29 Nov 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Booking thru your portal was not honoured by Mars hotel. We had called you to refund the payment we made to you. But we are yet to get the refund.

8/10 Good

peck nang

27 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

25 Dec 2018

Liked: Staff & service

Caring staff and Air-port shuttle are the only +. However, the property is not OK for so many reasons. No hot water in the bathroom. No dust bin. TV didn't work. AC is switched off while we were in, and I have to ask them to find why TV was off, then they turned it on.

Stayed 1 night in Dec 2018

2/10 Terrible

Dee

24 Oct 2018

Disliked: Staff & service

Worst hotel in Hotels.com

Dont ever select this hotel . i have booked it through hotels.com and when i reached there midnight and submitted the booking details. but they are not agreeing the booking and they dont even have any clue about hotels.com. Luckily they have rooms and I have paid out of my pocket and stayed. they dont have manners or courtesy

Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

26 Jun 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience the toilets are pathetic ... linen are not clean and has marks .... stafff tried to help.... but no use ..... on the whole VERY BAD EXPERIENCE

Stayed 2 nights in Jun 2018

2/10 Terrible

Hokiye

11 Jul 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Online cheater.

I book and paid the hotel online but when I reach the hotel they refuse to give me the room saying that money was not deposit to their account and I had to pay double amount since it was late I couldn't search for other hotel. I hope you don't cheat other people in future.

Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

2 Nov 2016

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Camping would be better

No one came to pick us up. In the dark, in a foreign country is not pleasant. Arrived at hotel and if I didn't have a print out, they didn't believe I had a booking. We had to wait for our room at 12.30am when were exhausted. When we got to our room, another couple was moving in to it so we had to wait for another. I requested 2 single beds as I went with my son, we got a double surprise surprise. I wanted to inform my husband we arrived safely and the free wifi that only works in the lobby didn't work. My phone died so I requested to use their phone and I was told no international calls. So I spent what little time I had not sleeping on a rock hard bed worried sick I couldn't notify family I was somewhat safe. I had to catch a taxi back to the airport at 6am to use a phone. The area around the hotel is disgusting and when we opened the door to our room, he vomited due to a smell in the hotel. Don't go!!!!! You have been warned!!!!

4/10 Poor

RAJ KUMAR, Bhagalpur

17 Jun 2016

Disliked: Staff & service, room comfort

A decent stay with some problems.

When we reported to the hostel they actually said me there was no booking with my name instead i booked with hotels.com. they started telling me their hotel prices... which led to confusion..

2/10 Terrible

Verified traveller

21 Nov 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poorly

الفندق رديء والسعر مبالغ به

4/10 Poor

Verified traveller

14 Oct 2014

Disliked: Cleanliness, property conditions & facilities, room comfort

In a very dirty locality.

I have booked the hotel for 5 nights for 3 pax but only 2 checked in. Due to some unfortunate circumstances we left the hotel after 1 night. The hotel refused to return the money paid for remaining 4 days. A very bad experience.

2/10 Terrible

Verified traveller

8 Jun 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very poor performance

they did not turn up to pick from air port,kindly return back of rs.200/- against extra taxi fare.

2/10 Terrible

Verified traveller

31 May 2014

Disliked: Cleanliness, property conditions & facilities, room comfort

not well

AC not working, Lights OFF 5 times in night, Generator not available

6/10 Okay

dr md ray, AIIMS,Delhi

15 May 2014

Disliked: Staff & service, property conditions & facilities

so so

I adjusted with the deficiencies.two night i spent anyway.no regulator of the fan. bathroom taps were loose.they should improve a lot.

4/10 Poor

sam

1 Apr 2014

Liked: Property conditions & facilities

Disliked: Staff & service

4/10 Poor

Verified traveller

28 Mar 2014

Disliked: Cleanliness, property conditions & facilities, room comfort

service and cleanleness

the room and toilets are badly maintained room service stinks, breakfast timings are not announced properly.

8/10 Good

ramasamy, coimbatore

6 Mar 2014

Liked: Staff & service, room comfort

Pick up from airport punctual

satsfactory. Restaurant to be opened . Food is nice. Wi fi not connecting, no room direct dialiing facility.Siaff courteous

2/10 Terrible

bal jorcin, bangkok

2 Jan 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

a ne pas conseiller

terriblement decu j avais reserve mais ils n avaient rien a mon nom j ai ete oblige de payer une deuxieme fois cela s est deja produit avec agoda precedemment je ne metterai plus les pieds et ils encaissent deux fois le prix

6/10 Okay

Verified traveller

18 Nov 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

18 Sept 2013

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor maintanence

sorry to say this, v.v.poor maintance no proper service. one thing that we have to appriciate that Airport suffel.

2/10 Terrible

Simon, France

2 Sept 2013

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Mars

Bonsoir, Le point positif de l'hotel est le service "Navette Aéroport" Le point négatif: L'établissement se trouve dans un coin pas très sympa et les lieux ne sont pas propres. Le soit-disant "Restaurant" se trouve dans une petite salle avec des tables et chaises en plastiques. 3 hommes pour porter les bagages sur 5 mètres et nous ont soulé pour avoir des pourboires Ne pas se laisser attirer par le petit prix!!!!!!

4/10 Poor

Mohit

15 Jul 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

shall suggest to expedia that kindly cut mars hot

They are cheating with customers. Nobody accepted these type of services. They are showing executive room to customers but that room is disappoint to customers. and wash room ......Oh My God ..........ist too bad, leakage the water from toilet and also from sink, in washroom so many patches of paan masala and other patches. in wash room you required cold water in summer and you will get hot water. after 10.00 pm you have not get proper service of food & water. Bed Sheets and blankets are so cheaper (like bihar persons) T.V not working. Old furniture convert into new look, but they do not know about sound of old furniture. Curtains and A.C in good conditions, I like both of things. I shall suggest to expedia that kindly cut mars hotel from your hotel list. Because they are displaying hotel room in executive class but actually have not. Which Room in actual good that are saying its deluxe. kindly visit in the hotel and check it and compare the deluxe room with vijay park, emrald, hotel etc

4/10 Poor

Shashank Saraswat, Bangalore

19 May 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You dont get what you see

I with my wife stayed in this hotel overnight as we had to catch a flight next day early morning. I must say, it was one SAD experience. Firstly, the receptionist looked shabby and had no clue about my booking. After he confirmed the booking with his manager, to my surprise he asked me to pay advance. For which I had already done the payment. After much argument finally the porter guided us to the room which was moist and and had no good feeling about it. The porter despite poor service, stood there for quite some time asking for a TIP which I had no intentions for. To top it up, the A/c went bad in about 1 hr and we were shifted to a new room only after the technician himself was convinced that the A/c would not work anymore. To sum it up it was a disaster, I could hardly sleep for 3-4 hrs and the whole purpose of getting into this hotel was defeated. Blanket was provided instead of comforter and i had to switcth off the a/c because the blanket was small in size and itchy. And in the morning (as the hotel claims for a free drop off to the airport), we were dropped in a tempo traveller (they had just this vehicle for this purpose) and there were another two families that were to be dropped for which we had to waste 20 mins which would have turned bad if only we had not had spare time.

2/10 Terrible

Verified traveller

9 Jan 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

23 Nov 2012

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for Chennai Airport

Dirty noisy room, the only good thing about this place is that it is close to Chennai airport and they run an airport shuttle. Be aware that you have to pay cash in the hotel restaurant.

2/10 Terrible

A K Singh

15 May 2012

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Hotel Mars

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Hotel Mars Reviews

Reviews

4.0/10

4.6/10

4.0/10

4.2/10

Reviews

2/10 Terrible

Nitesh Kumar

Nitesh Kumar

8/10 Good

peck nang

peck nang

6/10 Okay

Verified traveller

Verified traveller

2/10 Terrible

Dee

Worst hotel in Hotels.com

Dee

2/10 Terrible

Verified traveller

Verified traveller

2/10 Terrible

Hokiye

Online cheater.

Hokiye

2/10 Terrible

Verified traveller

Camping would be better