Chelmsford Hotels with Swimming Pool

"Didn't have breakfast there. Parking was crowded at dinner time because of the restaurant. But we finally found a spot out front. The beds were NOT COMFORTABLE. Absolutely NO support whatsoever, we both slept very little and I had a medical procedure at HSN that morning. I have stayed there a few times before and have always gotten a 2 Queen bed room and the beds were always firm and comfortable. The back of the bathroom door was also chipped along the bottom, headboards were crooked, the cable tv box was held up by a stack of paper cups. Just not what I had gotten before and very noticeable, if we were staying longer I would have requested another room. "

"Well worth the money. Always fresh coffee downstairs and so many options for breakfast. I really enjoyed my stay. "

"Clean room, great food at hotel restaurant "

"Good breakfast and great customer service"

"Incredibly clean facility, plan accordingly if you booked in hopes of utilizing the water slide. "

"There was a fire at the hotel - we stayed outside for 1.5 hours - hotel offered no blankets , comforts some had no socks or jackets - we had to get out - then no communication next day - like all is rectified , have some free breakfast - no nothing - it was hard- I couldn’t warm up for a long time next door McDonald let us get warm and use bathrooms a- a plan for host should be considered "

"Worst experience at this hotel by far. Fully understand that Sudbury is busy with hockey over the winter season. But the hockey families staying at this hotel were extremely disrespectful of other hotel guests. (We are a hockey family as well) We came up solely for a family trip, to utilize the hot tub and pool. For the entirety of our trip the pool and hot tub was closed due to the other younger guests not being monitored in the pool area resulting in vandalism of the hot tub and pool (soap being added, missing tiles, over capacity). Every night kids were running down the halls until after midnight. With the parents present and also being just as obnoxious and loud, due to alcohol. We received phone calls during the middle of the night (2300-onwards). After finally calling the front desk, inquiring if it was front desk staff trying to get a hold of us for emergency purposes (worried about vehicle and snow removal/stolen; etc). They stated it was not them, we then informed the front desk that we would unplug our phone for the duration of the stay. Despite going to the front desk multiple times, even upon being notified via text after check-in that the pool/hot tub was closed. We had no resolutions to the problems. The assistant manager on call (Jennifer Romas) would not respond to the front desks calls. But was further told that despite being unable to process a refund for one-night, due to the ongoing issues, due to third party booking. No help from Expedia. "

"Beautiful hotel and very comfortable. The only thing I don’t like was the huge fan on the wall in the hallway across from our room. It was very loud and I am a light sleeper."