If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with premium digital channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Renovations and closures
The following facilities are closed for Christmas Eve and Christmas Day:
Front desk
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of USD 15.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Pet fee: USD 15.00 per accommodation, per night
Service animals are exempt from fees
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Mountain View Cleveland
Mountain View Inn Cleveland
Mountain View Inn Hotel
Mountain View Hotel Cleveland
Mountain View Inn Cleveland
Mountain View Inn Hotel Cleveland
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Mountain View Inn Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 68 out of 311 reviews
10 - Excellent
68
Rating 8 - Good. 66 out of 311 reviews
8 - Good
66
Rating 6 - Okay. 71 out of 311 reviews
6 - Okay
71
Rating 4 - Poor. 48 out of 311 reviews
4 - Poor
48
Rating 2 - Terrible. 58 out of 311 reviews
2 - Terrible
58
6.4/10
Cleanliness
7.2/10
Staff & service
4.8/10
Amenities
5.8/10
Property conditions & facilities
Reviews
4/10
Jorge
Stayed 1 night in Dec 2020
2/10
Jason
Stayed 1 night in Dec 2020
2/10
Like nothing about it, it was nasty no more service graffiti on windows nasty words two towels ants two was cloths from Thursday till Sunday plus wanted too pay 20.00 extra at check out but didn’t pay it
MargaretSweat
Stayed 3 nights in Nov 2020
2/10
Property nice, owner a jerk, rooms filthy, smoke burns on sinks, non smoking rooms smelled of smoke, waited to hours for room to be cleaned and still was not clean.
kevin
Stayed 5 nights in Nov 2020
6/10
When I got here there was no one in the office for me to check in I had already booked and paid before I got here finally after an hour I got to a room I got in the room no pillowcases no TV and no one at the front desk to help me I'm not satisfied
Holly
Stayed 1 night in Nov 2020
8/10
Tammy
Stayed 2 nights in Nov 2020
6/10
Verified traveller
Stayed 3 nights in Oct 2020
2/10
I wasn’t allowed to check in. I received no notice when I was booking the room that there was a cutoff time for check in. Once I arrived at 9:07pm, I was informed they closed at 9pm and was not allowed to check in. I was also informed that there were no vacancies and no record of my booking.
Stephanie
Stayed 1 night in Oct 2020
8/10
Jon
Stayed 9 nights in Oct 2020
2/10
Did not stay bedbug,cockroach infested in every room that was shown to me
Bobby
Stayed 1 night in Oct 2020
8/10
Nicole
Stayed 1 night in Sep 2020
2/10
Frank E
Stayed 1 night in Aug 2020
10/10
Nice clean rooms. Very quiet. Helpful friendly staff.
Would stay again
Verified traveller
Stayed 2 nights in Jul 2020
2/10
ERIC
Stayed 1 night in Jul 2020
8/10
the place was great however the fixtures could use some sprousing up a bit. Loved the antique design and everything yet need newer beds and more pillows. Two medium pillows for a king size bed is just not going to cut it!
Lily
Stayed 4 nights in Jul 2020
2/10
This is not a hotel this is a rundown apartment complex. There was a car sitting on blocks with no wheels in the parking lot. Thankfully the women at the front desk told us to see if the room was to our liking. On the way to find it which we never did we witnessed a drug deal. When we told the woman at the front desk we would not be staying she said she was not surprised and it was her last night working there. This place needs shut down
Roy
Stayed 1 night in Jul 2020
10/10
Verified traveller
Stayed 1 night in Jul 2020
2/10
Didn’t get to stay.... the hotel closed at 9pm
Paul
Stayed 1 night in Jul 2020
6/10
The receptionist was very friendly and courteous. The stairs leading up to the 2nd floor to our room was filthy. Ppl had trash bags left outside their rooms. Our room had no container for trash, toilet seat was broken and next to the bed was stickiness on the floor. Ppl had been on the roof smoking despite it being the nonsmoking section.
tim
Stayed 1 night in Jun 2020
2/10
Waited 45 minutes before finding an employee to check us in. Too much prostitution and drugs and violence. Didn't need to use key cards - card readers were broken. Outside lighting at night was extremely poor. Mutiple police were there for multiple problems. IT SUCKED - NEVER AGAIN. Place was filthy, also.
Verified traveller
Stayed 4 nights in May 2020
2/10
Verified traveller
Stayed 1 night in May 2020
6/10
Verified traveller
Stayed 1 night in Jun 2020
6/10
It was not very clean. Had people sitting outside the hotel it was not very comfortable. People walking around looking kind of suspicious.
Marquana
Stayed 1 night in May 2020
2/10
GREG
Stayed 1 night in May 2020
10/10
Wonderful place to visit. Nice town. Great views from property. Near interstate. Lots of shopping and other things in Cleveland. Nice people.