4/10
Check-in was quick, lady was very polite, area clean but a little warm. The breakfast area was clean but warm since AC unit broken. The breakfast was good and hot! The room was very outdated and run-down. The two queen beds were comfortable but the frames were hard plastic and stuck out past the mattress so we busted our legs on the frames while moving around in the room. There were 2 adults and 4 children in the room. We for 2 kids to sleep on the sofa bed but it was a joke! The mattress was paper thin and nasty. You could feel every spring when you laid down, sheets, was very narrow and short so it only fit one kid, not two (even though the room is labeled that it sleeps 6). Two kids & one adult had to share one queen bed. Teen ended up sleeping on the sofa instead of the sofa bed cuz it was so bad. When I spoke to the young man at front desk about the sofa bed, he could offer no help; nothing extra could be provided, not even an extra blanket; he said they didn't have any extras but I saw several extra blankets in the housekeeping room on the shelf. The AC unit was ok. Had to go to front desk multiple times to reprogram room keys. TV signal wouldn't work most of the time. Wifi was horrible. Plugs by bed lights didn't work and reading lights did not work. Fridge was frozen upon arrival and I had to defrost it. Large patched area on ceiling that was poorly done. Shower handle didn't work well. Need splash wall in shower cuz entire floor gets wet and slippery.
Toni
Menginap 4 malam pada Jun 2025