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Charleston Tower Hotel

2.5 star property
Hotel with free breakfast, steps from Clay Center for the Arts and Sciences

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Photo gallery for Charleston Tower Hotel

Individually furnished, desk, laptop workspace, iron/ironing board
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Individually furnished, desk, laptop workspace, iron/ironing board
Individually furnished, desk, laptop workspace, iron/ironing board
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Single Room, 1 King Bed, Roll-in Shower

Individually furnished, desk, laptop workspace, iron/ironing board

Basic Single Room, 1 King Bed, Roll-in Shower

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, Multiple Beds

Individually furnished, desk, laptop workspace, iron/ironing board

Basic Double Room, Multiple Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

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About the area

Map
1000 Washington St E, Charleston, WV, 25301

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • Charleston Town Center - 9 min walk - 0.8 km
  • Haddad Riverfront Park - 9 min walk - 0.8 km
  • Charleston Coliseum & Convention Center - 14 min walk - 1.2 km
  • West Virginia State Capitol Building - 2 min drive - 2.8 km

Getting around

  • Charleston Station - 12 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Fife Street Brewing - ‬7 min walk
  • ‪First Watch - ‬9 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬9 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Charleston Tower Hotel

Hotel near Clay Center for the Arts and Sciences
Located close to Charleston Town Center and Haddad Riverfront Park, Charleston Tower Hotel provides free continental breakfast, a gym and a business centre. Stay connected with free WiFi in public areas.
Other perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • A lift, outdoor furniture and a 24-hour front desk
  • Laundry services, smoke-free property and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 136 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as desk chairs and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • LED TVs with premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

English

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  • Parking included
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  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay (for stays between 31 December and 01 January)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

Frequently asked questions

Does Charleston Tower Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Charleston Tower Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Charleston Tower Hotel?

Self-parking is free at this property.

What time is check-in at Charleston Tower Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Charleston Tower Hotel?

Checkout is at noon.

Where is Charleston Tower Hotel located?

Located in Downtown Charleston, this hotel is within a 15-minute walk of Clay Center for the Arts and Sciences, Charleston Town Center and Haddad Riverfront Park. Charleston Coliseum & Convention Center and West Virginia State Capitol Building are also within 2 mi (3 km). Charleston Station is 12 minutes by foot.

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Charleston Tower Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 227 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 193 out of 1001 reviews
Rating 4 - Poor. 171 out of 1001 reviews
Rating 2 - Terrible. 153 out of 1001 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Camilo andres

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quick overnight stay.

Stayed one overnight. Staff was very friendly and accommodating. Breakfast was fresh.
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Mar 2025

8/10 Good

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alright. I was there myself as a transit person. It was ok. Staff were friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stavan

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Mar 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service
The staff were super polite and rooms were so clean
Stayed 1 night in Nov 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Amenities
With this hotel, you get what you pay for. It is an older hotel, so there are some expected shortcomings. They are in the process of renovating but there is a long way to go before it is completed. Pros: price, location, updated and clean rooms, friendly staff, free parking, free wifi. Cons: outside is in very poor condition, only one working elevator and it working is a stretch, hallways are hot and humid, housekeeping left bags of trash and dirty sheets from multiple rooms in the hallway overnight, their website says free breakfast but there was none and we was told to go to the hotel next door for breakfast. Not a terrible stay for the price but be aware of why the price is cheap.
Stayed 1 night in Jun 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, friendly staff, good breakfast.
Stayed 1 night in Feb 2024

6/10 Okay

Nichole

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I believe the property is still fixing up the hotel as it was formally Best Westrrn…still need to work on the elevator because it looked condemned…there was homeless people outside the hotel and they need to work on security on controlling how they let the homeless people come up to the door…felt a little unsafe…the room was nice and the customer arrive was good
Stayed 2 nights in Mar 2025

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, considerate and very helpful
Stayed 1 night in Nov 2024

2/10 Terrible

Toni

Disliked: Cleanliness, amenities, property conditions & facilities
I arrived at the hotel at 7:00pm after driving all afternoon. There was a lobby full of people. The rooms were not ready. (check in was supposed to be at 3 PM.) I waited almost 2 hours in the lobby for my room and then when I finally was able to get a room, it was not the king-size bed that I had reserved. It was two doubles. Also, the breakfast area, where the continental breakfast is, still had not been cleaned from the morning. There was food still in the trays!! (and by this time it is 9:00 at night!) The waffle irons were covered in batter stuff all over the counters tables were not wiped.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-In staff were all excellent; very friendly and personable. Lobby area was clean and presentable. My room was very clean and comfortable. Housekeeping was attentive and friendly. My only negative was the condition of the elevator. It functions, but could use a refresh. I was somewhat disappointed that the continental breakfast was moved to the neighboring hotel. The other time I stayed here the breakfast was in this hotel and it was much nicer than next door. Not a big deal. I really like the location as I can walk to restaurants downtown. I would recommend this hotel to friends (but I would warn them about the elevator lol).
Stayed 4 nights in Apr 2025

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities, room comfort
It’s an older hotel, but the rooms are comfortable and the staff was helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were patient, kind and helpful
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities

Lower your expectations

Hotel was hard to find as Hotels.com lists it as the Charleston Tower, but the signage says Best Western. Went around in circles trying to find it. Hotel definitely shows its age and lack of building maintenance. Breakfast offered was one of the poorest we've encountered.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Clean helpful staff delicious breakfast and right there near everything u need
Stayed 3 nights in Jan 2024

4/10 Poor

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room I got the fire alarm in the room was chirping and just needed a battery. I asked and she moved me to a different room. The next room, the toilet didn’t work and wouldn’t flush. The best part was the bed and it being comfortable or I was just tired and any bed would have done the job.
Stayed 1 night in Mar 2025

8/10 Good

AMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a nice enough hotel!
Stayed 1 night in Feb 2024

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

The bathroom door wouldn’t close, they were renovating an elevator and the other elevator was awful. The vending machines didn’t work so we couldn’t get any drinking water. The ice machine didn’t work. The breakfast that we were supposed to have access to at the hotel next door was completely void of food an hour before it was supposed to be over. The staff seemed friendly enough, but the hotel should be closed until the renovations are complete. And on more than just the elevator.
This is the “good” elevator
We took the stairs. This was just scary.
Stayed 1 night in Mar 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service
Clean and great shower
Stayed 1 night in Feb 2024

10/10 Excellent

BEN NATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. Rooms were nice.
Stayed 3 nights in Nov 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The personnel were so friendly and so helpful that it made our visit a joy.
Stayed 5 nights in Jan 2024

8/10 Good

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided a comfortable bed and a good night of rest after a long day on the road.
Stayed 1 night in Sep 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was a plus. Our room and the loby was clean.They had plenty of free parking. Not so good they only had one working elevator.
Stayed 2 nights in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean rooms.
Stayed 1 night in Feb 2024