Resorts in Charles City County

"It was a last minute reservation but everything was as expected. Had stayed there before and knew it was a great choice "

"The tvs didn’t work and are outdated. They also want you to clean in order to return the deposit but the vacuum doesn’t pick anything up."

"Room old & chair very Soiled as well as bed cover Staff was good Breakfast ok Yes, pet friendly. Unfortunately dogs parking at bedtime Location convenient to our needs"

"No gym, property was under renovation was extremely loud couldn’t walk in front door. They ran out of WATER.Nothing upon check in was so bad had to leave a night early and stay at a Hilton do not stay here "

"Fun hotel that is convenient to the convention center. The gym is great and the YMCA is really close. Bunch of great restaurants very close by. "

"Did not check out activities. There was no laundry service, but there was a washer and dryer available. "

"Food was great"

"The location was great: 2-3 blocks from Capitol. The Internet was extremely slow. If you want to use it, you need to pay a lot. The 'free' password did not work. Nothing is included. Parking is $45/night, but is not mentioned when booking the room. The room lacked a robe, lotion. You could tell that it was prepared in a hurry. If you have to call the hotel for any reason, be prepared to get a 1800... sales number, to wait, be disconnected and repeat the whole cycle again. There is no direct number to the reception/front desk. The restaurant/tavern on the 1st floor was very, very slow, yet expensive. Be prepared to wait for an hour in the morning just for eggs, pancakes and coffee. Staff appear to be nice, but only because they are waiting for tips. "

"Room 321 had bug beds. Staff person Mo, laughed and did want to move us at first. Basically I had to demand to get changed. Was grated the change to room 403. Found that room to be filthy and smelly. I have pictures to prove the bed bugs and the room bed filthy. Would not recommend staying here. Quite frankly I want a refund. "