Hotel Dekat Challen Reserve

"Kind staff!"

"Beds comfortable. Staff obliging and cheerful."

"Traveled 6hours and wanted a hot shower and to settle into bed for an early morning Departure. When we turned up, our room hadn't been vacuumed. We were given a room and had to run the shower for 10mins, for it to get warm. THEN we tried to settle in bed but people were being loud/swearing etc outside the room and a child was running up and down outside our door so we had to request a new room. Thankfully, the staff member gave us another room and we were able to settle in but after travelling...

"The service and staff were excellent and we had such a good night sleep ready for the rest of our road trip."

"Clean, easy to get too"

"They charged extra for parking which on booking it says it was free"

"The location is very good, and the room is a good size. The beds were a bit small for a taller person. One bedroom backed onto the hallway and had a window looking out to it, which meant that there was a lot of light in the bedroom at night. Most of the room was quite clean, but the shower was very mouldy."

"Oh my gosh where do I start. This place was so disgusting that we couldn't even contemplate staying in that filth. The place was an absolute dump. As soon as we parked our vehicle the vibe of that place was already telling me to leave. The area was filthy with rubbish outside the room and surrounding areas. The pics on their website did not reflect the lodge at all. The parking was like a matchbox. After ringing to try to cancel we were offered another room. Giving them the benefit of the doubt...

"Thank you for the excellent service. The only disadvantage was the cleanliness outside the rooms in hallway and outsidd"

"Helpful friendly staff."

"The room was clean the staff were pleasant however the facility was badly dated poorly maintained. We were cold overnight no extra bedding was provided,"

"Very friendly & helpful staff. Room very clean & spacious. Parking convenient & secure & safe. Thank you for an excellent service!"

"I got a great welcome from the Lady at Reception and check in was easy. The room had everything I needed and nothing I didn't. It was very clean and the room service every day was welcome. I really appreciate the cleaning staff restocking coffee and milk when needed and making the bed. The bed was very comfortable. Good size bathroom and plenty of hot water. The television is overdue for an upgrade. Restaurants are close by and there is a supermarket next door. Parking is a bit of a tight...

"All good"

"Near a mall so convenient location and kitchen was well equipped as well as bathroom with the washer dryer"

"Parking as a Breeze, Plenty of it. Room was clean and Tidy. Staff were super Helpful"

"5 star"

"It’s a good apartment to stay for a couple of days but the location is not great. No shops/restaurants nearby. You definitely need a car. "