Hotel Dekat Carters Lake

"Not clean, dirty gym, dirty room"

"Worst place I ever stayed had to cancel stay early due to the unethically horrible manager. Did not issue a refund for the night that I didn't get to stay. Pretty much robbed me for $100 and caused my trip to be complete chaos would not recommend staying here to anyone that could help it also the room keys worked only half the time. Two thumbs down !!! "

"Refused to make more breakfast even though it was still served"

"."

"The rooms were clean and comfortable. The pool is small but my daughter didn't mind. Breakfast had a nice variety however it was a full hotel so it went quickly. They did try to keep up but it was difficult. My biggest concern was that children were running the halls into the early morning hours, like 1am on night one and 1:30am on night 2. The first night we were woken up 3 different times and I called the front desk on the last 2. I did hear them come up after the first call and speak with an...

"Low water pressure in shower."

"Rude and demeaning staff."

"Clean rooms, great staff, pet friendly!"

"Extremely clean and updated, great little bar and lounge area. Bartender was fun. "

"Very clean and well managed property. Would definitely stay here again."

"outdoor stairs were a fun adventure for us with a snow storm, but we made it. We really enjoyed the front porch and heater in there while resting and reading. "

"Very noisy unable to rest while we were there. No one at the hotel would help we left a night early and when we tried to get help with the cost refund no one will respond and the hotel says they can’t help because Expedia is a “third party app” so there’s no one to assist with issues. The chat feature does nothing. Will NEVER use this app again "

"Staff is horribly inconsiderate "

"no ice .. room has old stuff on the floor , hair tries crumbs . "

"Breakdast food was good but couldn't get a fork to eat it with. Room was clean but TV was left set to Spanish with a very poor remote to try to identify how to change it to English. Four of the direct TV stations were blocked. When I tried to call the front desk for help, the phone was not working. "

"Clean room. Food at the hotel. Decent gym. Sadly pool was under construction."

"Could not see the bottom of the pool it was so dirty "