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"The staff at this hotel are really nice and helpful. The ladies at the cafe and the pool bar were very warm and friendly. The girls at the spa were amazing when I got my massage. The maids and cleaners were always smiling and would greet you. Rooms were clean, bathrooms are concrete floors but clean and sanitary. The food at the cafe and pool bar was pretty good and there are other hotels and restaurants within walking distance. You are also a USD $5 cab ride away from El Centro where you can walk easily and safely around to restaurants, cafes, and shops. It’s right across from the beach and a huge Cartagena sign for photos and beach life. Beach across from the hotel is only a 6 out of 10 but I may be a beach snob. There is a beach that you can do a cheap excursion to called El Blanco in Baru. Blue water, jet skis, about a 90 min ride by bus where you see the countryside of Colombia. Highly recommend."

"LOVE IT"

"It was super clean"

"The staff are some of the best staff in any hotel I’ve ever stayed at. Extremely helpful and welcoming "

"Love this hotel"

"Great hotel, rooms, service and pool area"

"Great value "

"Staff was fine. Love the pool but it needs to stay open until 9 or 10 pm instead of 7. Much quieter in my room with a nice balcony view. Free breakfast buffet. Very close to the airport. Not necessarily a walkable area bc of the heavy traffic around there. Would stay again. "

"Clean rooms , friendly and helpful staff."