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Hyatt Vacation Club At Highlands Inn (101781786)

4.0 star property
Family-friendly hotel with 2 hot tubs and full-service spa

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Photo gallery for Hyatt Vacation Club At Highlands Inn (101781786)

Restaurant
2 bedrooms, premium bedding, pillow-top beds, in-room safe
2 bedrooms, premium bedding, pillow-top beds, in-room safe
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Hot tub
  • Housekeeping
  • Breakfast available

Room options

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About the area

Map
120 Highlands Drive, Carmel, CA, 93923

What's nearby

  • Point Lobos State Natural Reserve - 1 min drive - 0.8 km
  • Monastery Beach - 3 min drive - 3.3 km
  • China Cove - 5 min drive - 1.1 km
  • Carmel Mission Basilica - 8 min drive - 6.9 km
  • Carmel Beach - 9 min drive - 8.0 km

Getting around

  • Monterey Station - 26 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 20 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Bagel Bakery - ‬7 min drive
  • ‪La Bicyclette - ‬9 min drive
  • ‪Mission Ranch Restaurant - ‬8 min drive
  • ‪The Crossroads BBQ - ‬6 min drive

About this property

Hyatt Vacation Club At Highlands Inn (101781786)

Upscale family-friendly hotel remodelled in 2023 and located near Point Lobos State Natural Reserve
Consider a stay at Hyatt Vacation Club At Highlands Inn (101781786) and take advantage of a terrace, a firepit and a coffee shop/cafe. Treat yourself to a hot stone massage, aromatherapy or a body scrub at Spa Adeline, the on-site spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Babysitting (surcharge), a 24-hour front desk and a porter/bellboy
  • Gas grills, ATM/banking services and luggage storage
Room features
All 94 rooms include comforts, such as fireplaces and premium bedding, as well as perks, such as laptop-compatible safes and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Patios, separate sitting areas and separate dining areas

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from 24 July 2024 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Hot tub

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 35 for adults and USD 12 to 25 for children
  • Self-parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hyatt Vacation Club At Highlands Inn (101781786) have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

Is Hyatt Vacation Club At Highlands Inn (101781786) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Vacation Club At Highlands Inn (101781786)?

Self-parking is available for USD 30 per night.

What time is check-in at Hyatt Vacation Club At Highlands Inn (101781786)?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hyatt Vacation Club At Highlands Inn (101781786)?

Checkout is at 10:00 AM.

Where is Hyatt Vacation Club At Highlands Inn (101781786) located?

This family-friendly Carmel hotel is located near the beach, within a 15-minute walk of Point Lobos State Natural Reserve and Point Lobos Ranch. Hidden Beach and Monastery Beach are also within 3 miles (5 km).

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Hyatt Vacation Club At Highlands Inn (101781786) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 117 reviews
Rating 8 - Good. 13 out of 117 reviews
Rating 6 - Okay. 11 out of 117 reviews
Rating 4 - Poor. 2 out of 117 reviews
Rating 2 - Terrible. 8 out of 117 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, beautiful views
Stayed 2 nights in Jun 2025

8/10 Good

Bong

Liked: Cleanliness, amenities, property conditions & facilities
Excellent view
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Amenities
Excellent in every way.
Stayed 2 nights in Jun 2025

10/10 Excellent

HEEJUNG

Liked: Cleanliness, staff & service, property conditions & facilities
This property has a fantastic ocean view and staff is awesome!
Stayed 1 night in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 3 nights in May 2025

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
Stayed 1 night in Apr 2025

8/10 Good

Baljinder Singh

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Kasandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was pleasant and room was clean
Stayed 1 night in Mar 2025

10/10 Excellent

Cristina

Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great view super clean we love it and recommend it
Stayed 1 night in Apr 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service The area and my view was amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, quiet little resort! So romantic and peaceful, would love to come back someday.
Stayed 2 nights in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view is great
Stayed 1 night in Apr 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Property situated on hill side with great views.
Stayed 1 night in Apr 2025

10/10 Excellent

Muattar

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the views amazing. Love the room it has a full kitchen and very spacious. Wish the spa facilities included and manicurist. Also wish there was room service available. Other the. That the hotel is lovely the views amazing and enjoyed out stay very much.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Ocean view!
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Stayed 1 night in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, amenities, property conditions & facilities
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
Stayed 2 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful view! Loved the room, fireplace and patio!
Stayed 2 nights in Nov 2024

6/10 Okay

Joe and Judy

Liked: Cleanliness, property conditions & facilities
The room was clean and bed was comfortable. We had a decent view of the ocean but had to rearrange the furniture to actually see it from the living room. Disappointed that we had to pay an extra resort fee. Why don’t they just call it a parking fee? The parking lot is the only part of the resort we used beside the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
Stayed 2 nights in Jan 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury stay in beautiful place

Luxury stay. Very beautiful lookout.
Stayed 2 nights in Sep 2024