Best Luxury Hotels in Carmel

"Salad at the take and go was fresh"

"My heat didn’t work had to put my clothes back on to stay warm and the staff member hollered at me as I was trying to check in "

" Avoid This Hotel – Failures at Every Step Rating: 1/5 Stars The service here is nonexistent. It started before I even booked: I called three times to ask about rates, and customer service hung up on me every single time. It only got worse from there: • The Shuttle: I waited 90 minutes at the airport. I called the front desk four times, and though they kept claiming the driver was "on the way," I was left stranded for an hour and a half. • Housekeeping: Despite four separate requests on my first day, no one ever showed up to clean the room. • Maintenance: The TV was broken. A repairman "fixed" it, but it stopped working again by the very next morning. They are quick to give excuses over the phone but fail to actually provide the services promised. Save yourself the headache and stay elsewhere."

"The room was clean and well kept, staff was great and the pool and hot tub were great with the kids. They did have a gym that looked like a nice hotel gym as well. The breakfast was the best I’ve had at a hotel that was free as well. Location was great as well. Highly recommend. "

"Beautiful "

"not enough handicap parking"

"The property & rooms were clean, staff friendly. Having restraunts and coffee shop were perfect. I stayed by myself, traveling from the other side of the country. I had everything I needed with out having to leave the hotel. Travelled to attend a tournament at the convention center. Which was a walk away"

"Clean room, I liked the courtyard parking, felt safe, I slept comfortably. "

"Room was fine, but a little run down. Water stain on the lower part of our drapes and a few broken or damaged pieces of furniture in the room. The biggest let down however was the closed pool due to rebalancing of chemicals with no notice. We only live a couple hours away so the pool was part of our reason for booking overnight with our two younger boys. Overall we enjoyed our stay and had a great time at the children’s museum. We were just bummed out on the timing of pool maintenance."