Hotel Mesra Alam di Carlton

"It was windy and rainy when we flew into Melbourne but we were able to get to the hotel easily and most of the walk was undercover which was good. It was less than a 10 minute walk from the Virgin luggage carousel to the hotel. Check in was easy. The room was clean and comfortable and we got a free shuttle back to the airport at 03:30 the next morning which was handy, given the weather hadn't improved. We'd stay there again if we had a very early flight out of Tullamarine."

"Great stay!"

"Clean room, nice, helpful staff. Room view is specially great!"

"Brillliant stay from start to end!"

"I have stayed at quite a few luxury hotels and the Sofitel never fails to impress! Unfortunately due to an accident, we lost power, however the generator jumped into action quite quickly, With unprecedented work noise outside due to the accident, I was offered a relocation to another room, however at that time of night I asked for and was provided with earplugs. Eventually fell to sleep and slept well. As an apology, even though it was their fault, I have been offered a free room...

"Staff were helpful, room okay did not request king bed asked for a double booking made through Expedia. Room right near the lift which I know someone has to have but not ideal. Had a small meal prior to 6 pm at the Collins restaurant which was fine, breakfast arrived 8.30 am seated quickly staff were good. The Meal which we had small spoon of baked beans, mushrooms, scrambled egg, bacon were nearly cold only hot item was the hash brown. Two coffees to follow were good, staff was very good. ...