"From the moment I was greeted by front of house staff at check in on Sunday until today when I sadly had to leave and come home 😊, I couldn’t fault any member of staff. Everyone was professional yet friendly, nothing too much trouble. I arrived before check in time and they were happy to look after my suitcase so that I didn’t have to drag it through Cardiff with me then took it straight to my room so it was there when I returned. The room I had was spotless as usual, with lovely toiletries, robe, etc. and I even had a room with a view this time of The stadium and tip of the Castle in the distance. The hotel itself is a beautiful building and feels special. This time I only had breakfast food wise while there and was good quality, and a great selection. I also had a wonderful massage at the spa and would highly recommend my spa therapist Moitshepi who was gently spoken, friendly and performed a brilliant, relaxing full body massage. I basically didn’t want to leave! Thank you everyone at The Parkgate Spa, can’t wait to come back!"
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