2/10
I was offered the option of a “fully-serviced apartment.” However, the first apartment offered had bed bugs crawling all over the bed. When I called to complain, they simply said that insects are common and begrudgingly moved us to another apartment in the same building. Though the apartment was fine, it had no AC in 30 degree Celsius weather. When I noted that, they simply opened the window and said there is a nice ocean breeze and said that all rooms in the hotel didn’t have AC - which I later found to be false. I packed up all my things and left without even staying a single night in my overall 4 night trip. Even with all the photos and complaints to validate my claims, it took me 3 days to finally receive a refund for this stay. Would not recommend.
Joyce
Stayed 4 nights in Jun 2025
