Room description detailed: Dressing gowns- none provided; slippers - none provided; premium bedding - nylon isn’t my idea of premium; soundproofing - absolutely not! You can hear every word your neighbours say and hear every toilet flush; blackout curtains - provided, but did not fit the door and with a centrally controlled external light on all night, it was like sleeping with the light on. The whole place looks shabby and cleanliness was poor - surface areas appeared clean but sides of toilet were filthy, hairs in drain, dust and debris at back of headboard, dusty headboard, dirty windows. The whole place felt that grubby that I slept in my clothes on top of the bed and left at 5 am. How on earth does this place rate 5 out of 5?! The only positive I saw was that the chap who checked me in was friendly.
