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NH Collection Palacio de Burgos

4.0 star property
Riverwalk hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for NH Collection Palacio de Burgos

Lobby
Meeting facility
Reception
Meeting facility
Hallway
NH Collection Palacio de Burgos, in a vibrant shopping district, blends luxury with practicality. It features the Rincon de la Merced restaurant, an on-site gym, dry cleaning/laundry services, free in-room WiFi, meeting spaces, and tour assistance from staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service
The current price is RM521
RM573 total
includes taxes & fees
5 Oct - 6 Oct

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

8.8 out of 10
Excellent
(55 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, River View

Minibar, in-room safe, desk, blackout curtains

Superior Room, River View

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
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About the area

Map
Calle de la Merced, 13, Burgos, Burgos, 9002

What's nearby

  • Burgos Cathedral - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Burgos Castle - 6 min walk - 0.6 km
  • Museum of Human Evolution - 8 min walk - 0.7 km
  • University of Burgos - 4 min drive - 2.1 km

Getting around

  • Burgos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 152 min drive

Restaurants

  • ‪Maricastaña - ‬4 min walk
  • ‪Casa Minuto - ‬4 min walk
  • ‪Pizza Station - ‬3 min walk
  • ‪Café Ibáñez - ‬4 min walk
  • ‪Telepizza - ‬3 min walk

About this property

NH Collection Palacio de Burgos

Upscale hotel in a shopping district
Take advantage of dry cleaning/laundry services, a bar and a gym at NH Collection Palacio de Burgos. The on-site local cuisine restaurant, Rincon de la Merced, offers lunch, dinner and children's meals. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • Luggage storage, a banquet hall and a water dispenser
  • Meeting rooms, a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 110 rooms have comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
Other amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Plasma TVs with satellite channels
  • Eco-friendly cleaning products, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 20.90 per day)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20.80 for adults and EUR 10.40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20.80 for adults and from EUR 10.40 for children
  • Covered self-parking fee: EUR 20.90 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

Is NH Collection Palacio de Burgos pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Palacio de Burgos?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Burgos on 5 Oct 2025 start from RM 521.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Palacio de Burgos?

Self-parking is available for EUR 20.90 per day. Limited spots are available.

What time is check-in at NH Collection Palacio de Burgos?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at NH Collection Palacio de Burgos?

Checkout is at noon.

Where is NH Collection Palacio de Burgos located?

Located in the heart of Burgos, this hotel is steps away from La Merced Church, Burgos Teatro Principal and Arco de Santa Maria. Burgos Cathedral and Museo de Burgos are also within 5 minutes. Burgos Station is 9 minutes by foot.

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Reviews

NH Collection Palacio de Burgos Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 575 out of 871 reviews
Rating 8 - Good. 223 out of 871 reviews
Rating 6 - Okay. 42 out of 871 reviews
Rating 4 - Poor. 18 out of 871 reviews
Rating 2 - Terrible. 13 out of 871 reviews

Reviews

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, our third visit. Excellent location
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Exceptional and lovely hotel a short walk to the historic old center.
Our room
View of the ancient cluster from our room
The bathroom
The Cathedral, a short walk from the hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location close to everything. Beautiful hotel with great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and pleasant staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Dr. Heidi

Liked: Staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in a convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in the amazing city of Burgos. The room was clean, breakfast was good with plenty of options, staff was super helpful. I would highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Perfect location
Stayed 1 night in Jul 2025

10/10 Excellent

JOHNNY WING KEN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and more than what I expected. Can’t wait to check in again.
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel in every area. Super quiet, spacious and comfortable. We certainly stay at this location when visiting Burgos again. Very convenient to most places of interest around the main Cathedral. Walkability was great along the river located just across the street from this palacial facility. Breakfast was plentiful and delicious.
Stayed 4 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Only thing was our room had a ‘window’ but it was more of a sky light due to the structure of the building. Everything else was lovely!
Stayed 1 night in Sep 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located
Stayed 1 night in Jun 2025

10/10 Excellent

N. Fleetwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

MARCELLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, the location is perfect!
Stayed 1 night in Jan 2025

10/10 Excellent

Jemmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Spacious, comfortable room Great location Highly recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and easy to find by car.

Great location across the river from the cathedral and old town. Plenty of bars and restaurants within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Just
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place to stay

Fabulous place to stay. Great location. Just walk across the bridge and you’re in the middle of everything and Burgos is a wonderful city to explore. The hotel has convenient parking right under the hotel. We’re on a road trip across Spain so good to find easy parking. Beautifully appointed room with tea and coffee facilities which you don’t find everywhere in Spain. A very pleasant stay indeed.
Stayed 1 night in Jun 2025

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the place
Stayed 1 night in Dec 2024

10/10 Excellent

Julian Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very nice people
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Good overall, rooms could use some updating
Stayed 2 nights in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great service
Stayed 1 night in Oct 2024

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