Hotels near Bukit Sudu

"Very professional, friendly, helpful staff. Thank you "

"Nice the transfer from airport on the golf buggy. Just follow the hotel signs in the airport. If you have a priority pass and boarding card 2 of the hotels restaurants are included in priority pass (if you have the correct membership). This makes the hotel a very reasonable stay. "

"Excelent location and the best breakfast I have ever had in a hotel! "

"We were greeted with a 20 minutes line to check-in because the lack of available staff. People expect to arrive and quickly check-in when they book rooms in a 5-stars hotel. Then they required us to leave a deposit amount for some reason. Many hotels don't have it as a requirement so it was an unpleasant surprise. Then we tried to use this deposit in the on-site restaurant and they refused to use it because "we didn't use a credit card for the deposit". Long story short, the check-in and dinner experience were horrible and draining. The room seemed to be mostly clean in visible places, but when I put my finger through a top shelf it was full of dust, as if it was not cleaned for at least 3-4 months. The TV in the room is not a smart TV and is very old, but at least they could send someone to put a smart TV stick in it so we could put some Youtube. I can't say the whole experience was absolutely horrible, the staff is friendly and helpful which made it a little more bearable. But I wouldn't book a room in Grand Hyatt again."

"Great breaky choices and it was lovely to relax in and around the pool after going out nearby. I do think the pool area needs more umbrellas for shade options. Housekeeping staff were wonderful, friendly and thought of everything we needed before we even asked. Kader in particular stood out for his professional demeanour, helpfulness and friendliness. We will be back again and recommending to friends."

"Terrible restaurant service. No perks received in spite of being Hilton Gold, prior Diamond. The room was good but everything else was below expectations. I will not stay again"

"Fabulous place to stay near the airport. The rooms are clean and spacious. The facilities are excellent with pool, gym and restaurant. "

"Room big"

"I canceled my room because my layover was more than 12 hours. I decided to stay outside from the airport. It’s very disappointed that your hotel did not accommodate my change and give me a refund. It is festival season and I’m sure you’re able to rent my room to someone else. I do not think you have satisfactory customer service."