Hotel Mesra Haiwan Kesayangan di Brno

"People are friendly, rooms are nice, modern, clean and spacious but it's unbearable in the summer with no AC. It is not the fault of staff, it's management. The excuse is old buildings, can't apply, rules, cost, etc but Asia has way more ACs. I am European and there have been heat waves every summer since I can remember. I'm a thin person, same with my daughter and we had an elderly friend with us. It was unbearable for everyone. In my apartment in Budapest I have two ACs. All you need to do is...

"The room is very clean and the size is decent. Staff very friendly and helpful. We really like the breakfast which is way above "a standard breakfast" elsewhere."

"The room was very clean and had very nice air conditioning. The gentlemen that worked the front desk were kind and helpful. The location was very good. The not so good....the young lady at the desk did not greet us upon arrival and seemed annoyed with us. She continued that kind of attitude throughout our stay. The computer system seems to be wonky. She told us we had breakfast and what time it was. We did not recall booking breakfast, so we asked her to check. Then she said, oh, you...

"Very nice team and great hotel"

"First and foremost Nikola was excellent- provided wonderful customer service. It’s hard to rate the hotel itself because we went during motoGP when hotel prices across the board seemed to be 3 times the normal cost. We also went during a heat wave and the hotel does not have a/c. They did provide fans/cooling units but they were no match for the property’s infrastructure and heat. That said the rooms were clean, breakfast spread was nice and the staff was great! Location was also a plus."

"Excellent breakfast. Extraordinary"