8/10
Unfortunately when we arrived with our reservation there was not a room available with 2 queen beds. Never had this issue before so was concerned that we would not have a room for the night.
It took some time but the hotel staff got us sorted into 2 rooms with king beds.
Big thanks to the staff at the hotel for finding a solution 👍. As a Customer Service Manager I empower my team to find solutions and that is exactly what these 2 did for my family.
Claire
Menginap 1 malam pada Jul 2025