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"this is realy nice hotel, clean and nice staffs"

"Pools and amenities are very family-friendly and kept the kids entertained. Well thought-out resort"

"Didn’t get to enjoy the breakfast but it smelled great! The place was super clean and i loved how spacious the room was, even had a full size fridge, space and appliances to cook and a full size microwave. "

"The lobby is perhaps the best part. In my room, the sink was a bit dirty and there were fingerprints on everything metallic and shiny. The shower and toilet were very clean. The carpet was very worn and should have been replaced years ago. The duvet covers were super heavy. I have no idea how anyone could sleep under that. The sheets. Oh dear. Every sheet and pillowcase had worn out holes in them and some looked like a motorcycle ran them over (they must have been cooked to death in the dryer). The sheets were also very short. They barely covered the blanket but they were super white. The blanket was weird. Sort of 1970’s, made of synthetic/polyester. Because of this, if you accidentally pulled the blanket out from the platform, it would slide down off the bed. So, you have to keep the outer edges tucked in and squeeze yourself under when you go to bed otherwise you end up freezing due to the blanket falling off. That was really frustrating. The towels… if you need a workout and a deep exfoliation, you’re in luck. The towels were so incredibly heavy, made of a sandpaper-textured terry cloth. Not. Soft. At all. I have to say the air conditioner was amazing. It was so quiet. Any noise is a problem for me, and I had no issues with the a/c. That was its saving grace. The staff were really helpful and nice. No complaints at all there. For a “luxury” hotel, I expected much more. "

"My room was clean, air conditioning good, the staff seems to be able only when you check in and check out, nobody cleaned my room during my stay. Also, the hotel is very close to Karbach Brewing Co. only 4 minutes away making it very convenient. And one last thing… the parking lot is not safe, they need to work on this; put cameras, fenced the parking lot or hire security at night, someone got their four tires stolen in the parking lot over the weekend 3/28/26. Htown is something else."

"This was the WORST Hyatt Place that I have stayed! The first room had black mold in the shower. When I pulled the covers on the bed back to spray with Lysol, there were 2 long hairs in the bed! The second room had a non working refrigerator. The young lady that works at night (Caucasian with glasses) was NOT pleasant at all. It was like you were bothering her when you asked a question. The only good thing I can say is that the breakfast was good. "

"Convenient but nothing special."

"The room was clean and comfortable. All the staff was friendly. Breakfast was adequate, don't count on fine dining. "

"didn't eat at the hotel, but they had a good looking restaurant and bar. Really attractive facility. beds were comfortable."