Hotel Mesra Haiwan Kesayangan di Bowmansville

"Outside looks fine. We arrived at 1am and was told the room is not available. Booked a room with 2 beds and got a king bed instead. On top of that, it was still cold out and there was no heat in room. Thermostat setting was to 75 and room temp was 61 the whole night. My kids got a bit sick the day after. Booked as its close to the airport. Big mistake, will not return."

"I asked for a 1st floor room they said yes, when I got there they said no. the railings on the stairs were lose and it did not feel safe walking up them. The first 2 nights there the heat was not working and the front desk was not answering when I called, had to call the 1800 number to speak to anyone to help. Housekeeping cane in and they did not close the door all the way when they left so the door was not locked and when I told the front desk he just shrugged his shoulders and went on with...

"Nice and quiet stay! Fabulous! "

"Nice clean room, friendly staff and free parking. Bed and room were comfortable and nice. I would definitely stay again"

"Room was clean, and the beds were comfortable. There was a heating issue, but I would stay again"

"We had a small issue with the toilet in our room. Upon informing the front desk staff, she gave us a different room with an upgrade!"