8/10 Baik
Rebecca
22 Jul 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The bed was super comfy. The fridge and coffee maker were appreciated. Parking is attached to the hotel if you select self park (currently $41/day).
We could hear street noise 9 floors up but it eventually quieted down late at night. The indoor pool would have been nice during the brutally hot July visit but it isn’t monitored so the kids jumping/diving/splashing and overall dominating it kept us from utilizing it except for the 10 minutes we went once. The location was Ok but if you want to enjoy the historical sites, book something closer to Faneuil Hall. We averaged 9-10 miles of walking daily. I expected the cleanliness to be better for a 4 star hotel. There were pieces of cellophane/plastic on the carpet in a few places. I opened the toiletry container to see what was in it and a huge, long black hair popped out of it-gross. There are pre-filled bottles of soap, hand cream, shampoo, etc. The hand cream bottle mounted to the wall had hardened drips of cream down the front of the bottle-gross. In the four days and three nights we stayed, our room wasn’t serviced once. We’d leave early in the morning and return around 4pm and no one had visited to make the bed, restock the cups, towels, take out the trash/recycling. Finally, check-in is 4pm. We went to check-in at 3:47 pm and they told us to come back. They are real sticklers to the 4pm check-in time. Oh, concierge service varied greatly depending upon who was working.
Rebecca
Menginap 3 malam pada Jul 2025
