Bois-Jerome-Saint-Ouen hotels from RM157

"Staff very helpful"

"Good parking and a secure coded gate. No a/c so warm in summer. "

"The interior of the property is lovely as is the front of the building. However when you pull into the back parking lot the first impression is disappointing. That would be my only negative comment. The staff very friendly, the rooms clean, very nice bathroom. "

"Lovely experience at this chateau."

"noua avons été bien accueillis et avons passé un tres bon sejour"

"AVOID AT ALL COSTS. We should have known something was off from the state of the building and car park. The cars all look abandoned and many have flat tyres. The hotel is like something from a horror film. Mostly unlit and feels abandoned and run down. As two females we immediately felt unsafe. This was expounded when the man on reception charged us more than the agreed price and we felt too intimidated to argue. We were shown to a room at the fair end of the hotel on a dingy corridor. The door looked like it had been jimmyed open with a crowbar at some point, the latch was loose and the door didn't lock from the inside. We asked to be moved rooms and were put in one nearer reception. We spoke to the receptionist and asked him to show us that the door couldn't be opened with the keycard when the door was locked from the inside. We put our bags on our beds and went to dinner. When we returned our bags had been moved and something had changed with the lock because you could open it from the outside with the keycard even if the door was locked from the inside so we didn't feel safe. We went to reception and said we didn't feel safe and didn't want to stay. The receptionist wouldn't refund us and phoned the manager who was abusive on the phone to us so we left. The following morning we returned to give the keycard back and get a refund. They refused because 'we'd booked online' even though we'd paid by card at the hotel. There is very wrong with this hotel. AVOID"

"Cute little hotel with great service."

"This hotel have been is under new again from the last time stay hope it will be better next time they are clearly going through renovations…. I like the location is convenient to my work area The staff is lay back no issue I did not much from except the coffee pads in the morning "

"Highly recommend Comfort Hotel. The room was spacious, bed & pillow comfortable. The breakfast the best I’ve had in France. "