Boca de Yuma Vacation Rentals

"My husband and I just returned home from our stay at HM Alma De Bayahibe and I can't say enough great things about this property. For starters, it is absolutely beautiful. The large salt-water infinity pools overlooking the Caribbean sea make sunsets an absolute dream. The food at the buffet was always very tasty, although at times some of the dishes could have been warmer. The 2 included a la carte restaurants (Alma - Dominican; & Anima - Italian) were fantastic!. We also dined at Tamashi which is the Japanese/Sushi restaurant that is not included in the all-inclusive plan, and our meal was not only delicious but relatively inexpensive. The rooms were clean & modern. The staff throughout the resort were extremely friendly and accommodating. We did have an issue with our room where one of the wall panels fell down, however when we reported it to the staff, instead of just opting to fix it, they upgraded our room complete with a complimentary fruit platter & bottle of champagne, and also provided us with massages for each of us! The entertainment staff was a lot of fun and had us dancing every afternoon & again in the evening. If you're looking for a party spot, this is probably not the resort for you, as everything ends at 11pm - however it was perfect for us. Definitely a great place to go if you're looking to relax! We will definitely be returning! "

"Great for families"

"Great staff"

"Pros:
The staff are friendly and kind, and they try to be helpful. Cons:
There was a food safety issue during our stay. The way the hotel handled the food poisoning needs significant improvement. Instead of avoiding responsibility, we hope the hotel would take such matters seriously and conduct a proper investigation. Food safety should always be a top priority to ensure guests feel safe and cared for. Due to the food safety issue, we made a specific request to the hotel. Although our request was declined, they offered an alternative solution, which we eventually accepted. If the food poisoning incident had not occurred, this could have been a great trip. Unfortunately, because of what happened, we were not able to enjoy our stay as much as we had planned and expected. One star thanks to the friendly staff. One star thanks to the late night manager, who quickly took my husband to the clinic — he is the person I appreciate the most. One star thanks to Manager Pedero, who provided us with an alternative offer in the end. "

"Beautiful stay and staff was very helpful and polite "

"The staff was amazing! "

"No good"

"Everything about this resort was fantastic and went way beyond our expectations. Loved the food, the drinks, the staff, the view, the room… it as seven days of bliss! "

"The staff was outstanding, the food was great, and the workout facilities were top notch. There were many lovely pool options. However, the beach was a disappointment - clean and well maintained but the were rocks in the water and the beach was cramped with an insufficient supply of umbrellas"