6/10 Boleh diterima
Jordan
Pengembara perniagaan
19 Okt 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan
The room I booked was definitely renovated.The funds were unfortunately not used in the bathroom, it was a bit disappointing when you are impressed by the overall layout..
Check in was a breeze with the kind staff at the front desk.and thier hospitality. There are no amenities that are worth using because of the quality and conditions. However, they have graciously included a free YMCA membership during your stay due to the gym being down which is right down the road.
Now for the real reason I felt this review was needed..I travel alone for business often, and I was very uncomfortable with two serious security lapses during my stay. The front desk reprinted my room key without checking any ID — just asked for my room number and made a new key and handed it to me. Later, I ordered a delivery and went to meet it in the lobby which is what i always do to keep my stay as privateand safe as possible, while waiting in the lobby, i get a call and the driver somehow knew my room number and went straight to my door. I told him, i didnt provide the room number.. he stated the information was given by the front desk.
These actions completely disregard guest privacy and safety, especially for women traveling alone. I hope management takes this seriously and reviews their verification and confidentiality procedures. I want to reiterate the staff were truly genuinely kind and honest people, but in business being friendly and following safety protocols do not coincide. EVER.
Jordan
Menginap 2 malam pada Okt 2025
