Hotel Mesra Haiwan Kesayangan di Bintulu

"Air cond not so cold"

"Room: room is clean. Bed is comfortable. I stayed for 3 nights, the first 2 nights had no hot water. Only on the 3rd night hot water is available. Toilet basin is clogged. Facilities: gym condition is dated. Aircon not working, later they provide a fan. Machine condition not good. Food is ok."

"Stayed in deluxe room. Spacious room with balcony. Well maintained. Breakfast wasn't great but decent. Complimentary bottled drink only provided upon check in. Subsequent nights, you will no longer be provided bottled water so you have to take water from the water dispenser. Having stayed there on several occasions, the thing I find quite annoying is that waiting for the lift can take quite a while. Also, can clearlly hear housekeeping doing their work rather noisily through the door "

"The lovely front desk staff is awesome as she assisted us for early check-in and helped me to rejuvenated after a quick nap. For sure I'll revisit again."

"Semuanya bagus"

"The room was not as expected for a Marriot level hotels. "

"Arrived hotel and requested for early check in on 4th Oct around 10am. The reception guy was very friendly and helpful with my request. He politely advised the room not ready and after few minutes he called me from the lobby and found the suitable room but asking whether am I okay with smoking floor. So, managed to check in earlier than expected. Room was tidy and good stay! Thanks to reception guy which I forgot his name but he shall get a salary raise for his politeness. Keep it up!"

"Good location. Mall is just beside the hotel. Many local eateries within walking distance. Nice sized pool for a swim."