Hotel Dekat Biltmore Park

"The room was comfortable and the shower was great. No breakfast option available, but there is a great spot just a few steps away. Room service was quick and very good. There is a speaker in the bathroom to listen to what is on the TV. Only issue is if there is an event with the rooftop bar, you can hear the music if you are on the 5th floor. The music stoped by midnight. "

"Nice location and lots of choices for breakfast. Front desk was also pleasant."

"nothing, everything was great"

"This place is fantastic! The room was spacious and clean, and the location was great. The staff was also nice and helpful. I'd definitely come again!"

"Shuttle service was excellent. Staff was friendly and helpful. Good breakfast."

"Clean and central location "

"great hotel would stay there again"

"We stay at Hotel Providence every chance we get when we see a show at the PPAC (this time we saw the amazing “Lion King”) . . . and—as always—we had a wonderful experience. The room was immaculate, the front desk folks were so pleasant, and the location of this property is minutes away from the theatre. Thanks for another great visit!"

"Beautiful, historic hotel with great service!"

"💜"

"Location, location, location!"

"Check-in was a bit of a problem as someone was unexpectedly in my room, maybe didn't check out when they were supposed to be I t room appeared to be booked to me in system. Some noise I. The evening from guests on the floor. Should be quiet rules after midnight or 1am. Otherwise, clean and comfortable and housekeeping excellent"

"This hotel is nice and clean. They were very helpful whenever we needed something. The room didn't have a microwave, but they provided one the moment I asked. All staff members were nice and polite."

"Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise...

"Staff"

"The staff are excelent very patient and communicative. However the room itself had an amonia/armpit smell and mysterious white trail stains leading to the bed. Also the room looked fine it was mostly the smell that wasnt ok with us so we had to leave. Then yes we did ask staff for a smelling spray but even that wasnt enough to cover the very bad smell and we had to leave early."

"Clean rooms, really nice location"

"The best I can say is the building has a lot of character and interesting custom artwork on the premises. The bedsheets seemed adequately clean."

"The hotel is old and not well maintained. However, the location is convenient."

"Breakfast was great! Staff was all so pleasant...housekeeping, front desk and breakfast room. We will stay here again!"