Hotel Dekat Big Cross

"Excellent! We had our best night of sleep on day 11 of road trip. Excellent breakfast! We highly recommend as an excellent choice for spending a night."

"Amazing!"

"Great"

"Excellent customer service at Check-In!!! Outstanding service from Sandt with the breakfast buffet! Joseph the Security dude was so very helpful with providing insights about Mexico Lindo!!!"

"The rooms smelled bad like ass or something.. had to buy lysol which only helped a little.. its more of a rest stop place or a place if you have a pet..The staff was very accommodating and nice though"

"The hotel was in the process of being remodeled but we were there on the weekend and things were quiet. The room was very clean and nice. The bed was comfortable and the water views were beautiful. The hotel was right next door to Cedars restaurant and we had great food and a very nice server. The staff at the hotel were great too!"

"The location was nice and the property is very clean. The staff were very helpful and we loved the amenities . Very nice stay overall. Will definitely stay there again."

"Our room was located on bottom floor. Between the noise from guest above us and city noise, we didn't sleep very well. They only offer coffee in the lobby. They did offer breakfast before covid. It would be nice to bring it back. Our mini fridge was stuck on freeze mode and almost froze my insulin before I saw it had been turned all the way up! In the bathroom the toilet was low to the ground causing a trip to the toilet an experience. When taking a shower, water temp very nice, but the shower...

"Parking was easy! Staff was a little impatient with me, but I'm an old lady and I need a little extra help! Room was tidy and comfortable. Breakfast was better than I expected!"

"The breakfast was not the best unfortunately. They put like cheese wiz or something like that in the eggs. I’m not sure what it is, but it’s gritty… had to scrape it off just to make the eggs edible. The room was not thoroughly cleaned. I had to move the couch a bit so that I could get the pull out bed ready and there was trash underneath the couch. Also, the TV didn’t work. Even the lady at the front desk tried to help me and couldn’t get any of the channels to work. I would to say that she was...

"We loved our stay. We enjoyed the pool and outdoor sitting area during our stay. The front desk staff and all employees we encountered were wonderful. The area is very quiet and we felt very safe."

"All the things you expect at a Holiday Inn. Beds could habeen firmer or less prone to wiggles."

"Staff is very nice"

"Best hotel I’ve stayed in at tri cities so far. Room was clean, bed was cozy, and the jetted tub in the room was so nice and relaxing."

"Rooms smelled awful. Everything is outdated. Beds atrocious."

"Clean rooms"

"My husband and I enjoyed our stay and appreciate the great customer service as well as cleanliness of the property."

"You get what you pay for. Glad I only booked one night. Very nice gal gave me my room and when I walked to it the door was open with 3 guys in the room. One was laying on the bed and told me to come in that they would be leaving shortly. Ugh...no! So I went back down to see if I had been given the wrong room. She apologized and gave me a different room a few doors down from my original room. When I shut my door i noticed there was no lock on the door. Self latch was taken off and no doorknob...

"Too expensive for this room"