"The establishment is quite dated and does not appear to have received any recent updates. This would be fine except that it does not match with the $500+/per night for a basic room with two queen beds. They also seemed to be understaffed for what would be an expected busy time of the year (Spring Break). There were no towels at the pool, and multiple calls from multiple guests led to no response. After about an hour, bath towels were brought out. In our room, we had 3 guests, when services came, they only made up the room for 2. The onsite restaurant was not staffed to handle basic reservations. Staff was not welcoming or friendly. "