Bonjour Lisette, merci pour vos commentaires! Nous sommes heureux que vous ayez passé un bon moment pendant votre séjour. S'il y a quelque chose que vous pensez que nous pourrions faire encore mieux, n'hésitez pas à nous le faire savoir. Nous serions heureux de vous accueillir à nouveau chaque fois que vos voyages vous ramèneront sur notre chemin!

Hallo Tamara, bedankt voor je feedback! We zijn erg blij dat je een heel fijn verblijf bij ons hebt gehad. Misschien is de locatie niet ideaal om overal naartoe te wandelen, maar het is fijn om te horen dat ons hotel een goede optie is voor gasten met een auto. We hopen je snel weer te zien!

Hello Luc, thank you for your feedback! We are delighted you had a very happy stay with us! It sounds like everything came together for a perfect experience. We hope to see you again soon!

Hello Adele, thank you for your feedback! We are delighted you had a very happy stay with us! It sounds like everything came together for a perfect experience. We hope to see you again soon!

Hello Jeremy, thank you for your feedback! We are delighted you had a very happy stay with us! It sounds like everything came together for a perfect experience. We hope to see you again soon!

Hello Jason, we're thrilled to hear your stay with us was a perfect ending to a long drive, especially with your furry friend! It sounds like our staff went the extra mile to make you and your cat feel welcome and comfortable. That's fantastic service, and we appreciate you mentioning it! We're also delighted to hear you enjoyed the spaciousness and comfort of the suite. It's always rewarding to know we provided the perfect place to relax and unwind after a long journey. We hope to welcome you and your cat back again soon for another relaxing stay!

Hello Eric, thank you for leaving us a positive rating! We're glad you had a good time during your stay. If there's anything you think we could do even better, feel free to let us know. Looking forward to hosting you again.

Hello Paul, thank you for your review! We're delighted to hear you found our hotel clean, modern, in good condition, and with easy parking. We strive to provide a comfortable and convenient experience for all our guests, and your feedback confirms we're on the right track. We look forward to welcoming you back again soon!

Hello Thomas, thank you for leaving us a positive rating! We're glad you had a good time during your stay. If there's anything you think we could do even better, feel free to let us know. Looking forward to hosting you again.

Hello Michael, thank you for the glowing review! We're glad to hear you found our hotel ideal for a stopover, and that you appreciated the excellent facilities and friendly staff. Your feedback is valuable to us, as it helps potential guests identify our hotel as a convenient and welcoming option for their travels. We're delighted to know you'd choose us again for a future stay, and we look forward to welcoming you back.

Hello Nicolas, thank you for leaving us a positive rating! We're glad you had a good time during your stay. If there's anything you think we could do even better, feel free to let us know. Looking forward to hosting you again.

Hello Paul, thank you for leaving us a positive rating! We're glad you had a good time during your stay. If there's anything you think we could do even better, feel free to let us know. Looking forward to hosting you again.

Bonjour Ashley, c'est merveilleux à entendre ! Nous sommes absolument ravis que votre week-end d'anniversaire dans notre hôtel ait été un succès et que votre femme ait adoré. Rendre les occasions spéciales inoubliables est notre objectif, donc vos commentaires nous touchent vraiment. Merci de nous avoir choisi pour célébrer votre anniversaire, et nous vous souhaitons encore de nombreuses années de bonheur ensemble !

Hello Pacôme, thank you for your perfect star rating! We're delighted to hear that your experience was nothing short of exceptional. We look forward to welcoming you back, and if you have any more comments or suggestions, please don't hesitate to share. We're here to make every visit special!

Hello Beatrice, thank you for your perfect star rating! We're delighted to hear that your experience was nothing short of exceptional. We look forward to welcoming you back, and if you have any more comments or suggestions, please don't hesitate to share. We're here to make every visit special!

Bonjour Morgan, merci erci pour votre fidélité ! Nous sommes ravis que notre hôtel soit votre refuge de confiance pour vos voyages d'affaires. C'est formidable de savoir que vous appréciez la situation géographique idéale, la tranquillité et les commodités offertes, telles que les restaurants à proximité, la salle de sport et les espaces de détente. Nous comprenons l'importance d'avoir un pied-à-terre confortable et pratique pour vos déplacements professionnels, et nous sommes heureux de pouvoir vous l'offrir. Nous vous attendons avec impatience pour de nombreux autres séjours reposants !

Bonjour Pascal, merci pour votre avis ! Nous sommes ravis d'apprendre que vous avez profité d'un excellent rapport qualité-prix dans notre hôtel ! Trouver un hébergement confortable qui corresponde à votre budget est important, et nous sommes heureux d'avoir été à la hauteur de vos attentes. Vos commentaires positifs nous motivent à continuer à offrir un service excellent et une atmosphère accueillante à tous nos clients. Nous vous remercions d'avoir pris le temps de partager vos impressions et nous espérons vous accueillir à nouveau prochainement !

Bonjour Benjamin, merci pour votre avis ! Nous sommes ravis que vous ayez apprécié la chambre spacieuse et le délicieux petit-déjeuner varié. Ce sont en effet des points forts de notre hôtel, et nous sommes heureux qu'ils aient rendu votre séjour confortable et agréable. Nous nous efforçons d'offrir une expérience relaxante et pratique, et il semble que nous ayons atteint notre objectif ! Merci d'avoir pris le temps de partager votre avis positif. Nous serons ravis de vous accueillir à nouveau prochainement !

Hello Michael,Thank you for taking the time to share your feedback. We value your insights and appreciate you bringing these areas to our attention.We understand your disappointment regarding the limited food options, room design, and missing shower gel during your recent stay. These experiences certainly don't reflect the standards we strive for, and we sincerely apologize for any inconvenience they caused.Rest assured, we're actively working on expanding our menu to offer more diverse options and ensure consistency. We've also addressed the housekeeping oversight to prevent similar lapses in the future.While we understand your concerns about the recent price increase, please know it reflects necessary adjustments to maintain quality and enhance the overall guest experience. We remain committed to offering competitive rates within the market.Your loyalty is important to us. While we respect your decision to explore other options, we'd love the opportunity to regain your trust. Please don't hesitate to reach out directly. Our team is eager to discuss your concerns. We're here to listen and ensure your future experience reflects the genuine hospitality Golden Tulip Reims is known for.Warm regards,The Golden Tulip Reims team

Chère Clara, nous vous présentons nos sincères excuses pour la déception causée par la configuration du lit. Nous comprenons que ce ne soit pas ce à quoi vous vous attendiez et nous apprécions vivement vos commentaires. Nous allons discuter de ce problème en interne et nous nous assurerons d'améliorer la communication concernant les options de literie lors des futures réservations. Pour vos prochains séjours, n'hésitez pas à contacter la réception si nous pouvons faire quoi que ce soit pour rendre votre séjour plus confortable. Nous espérons que vous nous donnerez une autre chance de vous montrer notre engagement pour votre confort.

Hello Scott James, thank you for your feedback! We're happy you enjoyed the convenient location, ample parking, clean & comfy rooms, and great amenities! We're always open to suggestions, so feel free to share anytime. Thanks for choosing us and we hope to see you again soon!

Hello Bertrand, thank you for your perfect star rating! We're delighted to hear that your experience was nothing short of exceptional. We look forward to welcoming you back, and if you have any more comments or suggestions, please don't hesitate to share. We're here to make every visit special!

Hello Kalpana, thank you for your feedback! We're delighted to hear you loved your stay. We're glad you enjoyed the friendly staff, comfy atmosphere, and eco-friendly charging points. Your feedback on dinner options is valuable and we're exploring options to better serve guests like you. Thanks for recommending us, and hope to see you again soon!

Hello Hakan, thank you for your perfect star rating! We're thrilled to hear that your experience was nothing short of exceptional. We look forward to welcome you back, and if you have any more comments or suggestions, please don't hesitate to share. We're here to make every visit special.

Hello, thank you for your rating! We're here to make your stay the best it can be. If you ever want to share any thoughts or suggestions to help us improve your experience in the future, please feel free to reach out. Your feedback is valuable to us, and we look forward to making your next visit even better!

Bonjour,Merci de partager votre expérience avec nous ! Nous sommes ravis que la chambre ait répondu à vos attentes en termes d'espace, et nous sommes heureux que vous ayez apprécié la machine à café dans la chambre.Votre suggestion d'élargir nos options de boissons et d'améliorer les informations sur le minibar est utile, nous les prendrons certainement en compte dans le cadre de nos efforts d'amélioration. Nous sommes désolés pour tout inconvénient avec le chlore de la piscine, nous sommes déjà en train de vérifier cela pour vous.Sur une note plus positive, nous sommes heureux que vous ayez passé un bon moment dans le sauna chaud et la piscine gratuite. Nous sommes impatients de vous accueillir bientôt pour une expérience encore meilleure !

Hello Eric, thank you for your perfect star rating! We're thrilled to hear that your experience was nothing short of exceptional. We look forward to welcome you back, and if you have any more comments or suggestions, please don't hesitate to share. We're here to make every visit special.

Hello Nicolas, thank you for your 8-star rating! We're thrilled to hear that your experience was nothing short of exceptional. We look forward to welcoming you back, and if you have any more comments or suggestions, please don't hesitate to share. We're here to make every visit special!

Merci pour votre agréable commentaire.Nous sommes ravis que vous ayez apprécié notre établissement.

Thank you for sharing your satisfaction.

Hello Katalin, thank you for your perfect star rating! We're thrilled to hear that your experience was nothing short of exceptional. We look forward to welcome you back, and if you have any more comments or suggestions, please don't hesitate to share. We're here to make every visit special.

Nous vous remercions pour votre agréable commentaire. Nous sommes ravis que vous ayez apprécié votre séjour.

Thank you for your kind review.We are glad you enjoyed your stay among us.

Nous vous remercions pour votre commentaire.L'ensemble des éléments que vous évoqués sont clairement portés à votre connaissance sur notre site internet...Les peignoirs et chaussons ne sont en effet pas inclus dans notre première catégorie de chambre de façon à vous proposer le tarif le plus attractif. Mais nous les proposons en complément à un prix raisonnable.

Merci pour votre appréciation positive.Nous sommes ravis que vous ayez apprécié votre séjour.

Thank you for sharing you appreciation and comments with us.However, we are welcoming to families with our swimming pool, billiards, games room..

Thanks for review.Some explanations would have been useful to understand your rating.

Thank you for your kind comment.We are glad you enjoyed your stay.

We feel sorry you did not appreciate your stay.We don't understand your review as we are not used to that type of comments.However we are sorry.

Thank you for sharing your comments with us.Seems there was a lack in communication and maybe some misunderstanding during your stay. We apologize for this.

Thank you for your kind appreciation.We are glad you enjoyed your stay.

Thank you for sharing your satisfaction.We are glad you enjoyed your stay.

Thank you for your appreciation.

Nous vous remercions pou votre appreciation positive.

We thank you for your nice review.We are glad you enjoyed your stay.

Thank you for your nice review.

Thank you for your appreciation.We are happy that you enjoyed your stay.

Thank you for sharing your satisfaction. We are glad you enjoyed your saty.

Nous vous remercions d'avoir partagé votre avis, mais nous aurions aimé avoir quelques explications pour comprendre la source de votre insatisfaction. Nous sommes toujours demandeurs d'informations - même négatives - pour pouvoir nous améliorer quand c'est nécessaire.

Thank you for sharing your experience and comments with us.We do not have a restaurant but we propose a snack menu at the bar.